Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Learn More

When I click on "Sign in to Sync" the page "about:accounts" shows error "The URL is not valid and cannot be loaded." How do I fix this so I can use Sync?

  • 1 одговор
  • 9 има овај проблем
  • 19 прегледа
  • Последњи одговор послао cor-el

more options

When I click on the three-bar icon (top right) and then on "Sign in to Sync" a new tab opens attempting to load "about:accounts" . . . the page that loads is an error . . . "Problem loading page" shows up on the tab and the page displays:

The address isn't valid

The URL is not valid and cannot be loaded.

   Web addresses are usually written like http://www.example.com/
   Make sure that you're using forward slashes (i.e. /).

Try again

I am running Firefox 30.0 on a Dell XPS-18 and Windows 8.0.

I cannot access "about:accounts" at all. How do I fix this?

When I click on the three-bar icon (top right) and then on "Sign in to Sync" a new tab opens attempting to load "about:accounts" . . . the page that loads is an error . . . "Problem loading page" shows up on the tab and the page displays: The address isn't valid The URL is not valid and cannot be loaded. Web addresses are usually written like http://www.example.com/ Make sure that you're using forward slashes (i.e. /). Try again I am running Firefox 30.0 on a Dell XPS-18 and Windows 8.0. I cannot access "about:accounts" at all. How do I fix this?

Сви одговори (1)

more options

The about:accounts page is a valid page in the current Firefox release.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window