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FIREFOX has stopped working is the message box ... cannot access

  • 2 odgovora
  • 2 imata to težavo
  • 1 ogled
  • Zadnji odgovor od blackbaz

blackbaz
blackbaz
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For the past week on attempting to open FIREFOX, i get an instant message box "FIREFOX has stopped working" this is followed by a second box "Windows is checking ..etc " and that is it, just cannot access F/FOX.

I am having exactly the same issue with THUNDERBIRD.

I am a "computer igno" and do not want to lose address books/contacts etc via an "uninstall/install".

have tried "start up repair" and 'restore using last known good configuration' without success.

any advice to resolve this issue, in simple layman terms, would be appreciated ... many thanks.

For the past week on attempting to open FIREFOX, i get an instant message box "FIREFOX has stopped working" this is followed by a second box "Windows is checking ..etc " and that is it, just cannot access F/FOX. I am having exactly the same issue with THUNDERBIRD. I am a "computer igno" and do not want to lose address books/contacts etc via an "uninstall/install". have tried "start up repair" and 'restore using last known good configuration' without success. any advice to resolve this issue, in simple layman terms, would be appreciated ... many thanks.

Vsi odgovori (2)

cor-el
cor-el
  • Moderator
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See:

blackbaz
blackbaz Lastnik vprašanja
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cor-el ... thank you for your response. i will need to work my way through the many possible fixes within those articles. my concern is that my problem may not be a crash" or a "hang" given that i cannot access "FIREFOX" at all .. hence the message "firefox has stopped working".

thanks again .. tomorrow will hopefully be "fix" day after a week away.