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Can't sync Firefox Beta on Android and Windows 11

Firefox Napaka pri sinhronizaciji
Paul odgovoril(a) pred 1 letom
ryannlusk
ryannlusk

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I cannot sync my passwords from mobile to my desktop.

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I cannot sync my passwords from mobile to my desktop.

Vsi odgovori (4)

ryannlusk
ryannlusk Lastnik vprašanja

When I scan the QR code with my camera it brings me to a webpage (using Firefox Beta) and tells me to use the app.

Paul
Paul
  • Moderator
  • Top 10 sodelavec

Hi

Do you see your email address or username in the Firefox for Android menu? If so, select this to see the Firefox Sync settings.

ryannlusk
ryannlusk Lastnik vprašanja

There is no option in that menu to select the required QR code reader.

Paul
Paul
  • Moderator
  • Top 10 sodelavec

That suggest that you are already signed in on both devices.

This support article may help:

https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer#w_connect-additional-devices-to-sync