Firefox won't stop freezing. Ideas?
I've uninstalled every profile and installation of firefox. All addons are gone.
Upon reinstalling regular firefox, doing refresh, and syncing my account, the browser immediately freezes.
This issue has started within the past week. I've not done any major changes to my computer or firefox in general. Edge browser does not have this issue.
about:processes also freezes, making troubleshooting difficult.
I'm currently running firefox without syncing at the moment, but this isn't an ideal long term solution.
Vsi odgovori (1)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
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