Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

viewing HEVC videos from Ring Cameras

  • 1 odgovor
  • 2 imata to težavo
  • 39 ogledov
  • Zadnji odgovor od TyDraniu

kentami
kentami
more options

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera videos?

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera videos?
Priloženi posnetki zaslona

Vsi odgovori (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

We don't have the codec, but we can use the system one.

Try to enter about:support in the address bar and go to Media section. Check if HEVC is supported for you and go back here for additional help, if needed.