Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

How can I recover lost "Local Folders"?

  • 3 odgovori
  • 2 imata to težavo
  • 1 ogled
  • Zadnji odgovor od Zenos

JGSS
JGSS
more options

Had to "re-set" my Windows 10 laptop. It said that all my files would be safe but that some apps would need re-installation. It turned out that re-setting actually involved a complete re-installation of Windows, and the removal of the Thunderbird app. I re-installed Thunderbird and re-accessed my on-line emails OK, but the Local Folders folder is now empty! And I'd recently cleaned up all my Inboxes and Sent folders by deleting stuff and moving things I needed to keep into Local Folders. Is there any way I can get them back? By the way, this is yet another example of how Microsoft just can't get things done right!

Had to "re-set" my Windows 10 laptop. It said that all my files would be safe but that some apps would need re-installation. It turned out that re-setting actually involved a complete re-installation of Windows, and the removal of the Thunderbird app. I re-installed Thunderbird and re-accessed my on-line emails OK, but the Local Folders folder is now empty! And I'd recently cleaned up all my Inboxes and Sent folders by deleting stuff and moving things I needed to keep into Local Folders. Is there any way I can get them back? By the way, this is yet another example of how Microsoft just can't get things done right!

Vsi odgovori (3)

Zenos
Zenos
more options

You set these accounts up again? You didn't save your old Thunderbird profile to use again?

JGSS
JGSS Lastnik vprašanja
more options

I did not save profile because Windows said all my own data and files would be safe, and it did not make it clear that Thunderbird would be completely deleted! Thanks for your input though.

Zenos
Zenos
more options

I can't help you with the detail since I don't work with Windows 10 regularly. But if it was done properly, your old data might be stored in a folder named Windows.old.

Copying the old Thunderbird profile over the current (new) one would restore your Local Folders and Address Book, along with all your previous account settings.