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When using a website's pulldown menu (i.e. Facebook), the text is not visible. I have already reset Firefox/

whatstheproblem
whatstheproblem
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I go to facebook and click on one of the toolbar options like messages. The drop down window opens but no text is visible. If I click on a region of the open window, sometimes it will take me to a message. This also happens on yahoo.

I go to facebook and click on one of the toolbar options like messages. The drop down window opens but no text is visible. If I click on a region of the open window, sometimes it will take me to a message. This also happens on yahoo.

Vsi odgovori (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Have you noticed any other problems with the colors or styles on these or other sites?

If you use command+a to Select All text on the page, can you see content in the blank box?

Here is some general advice:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Command+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Firefox menu) > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Tools menu > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar > More Information > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

whatstheproblem
whatstheproblem Lastnik vprašanja
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Thanks but this didn't help. I first noticed the problem when I did an Adobe Flash player update. Sorry I left that out in my first post.