Zobrazenie otázok označených: Zobraziť všetky otázky
  • Vyriešené
  • Archivované

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (ďalšie informácie)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Otázku položil(a) Aivory Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

  • Vyriešené
  • Archivované

I can't locate the option to bookmark multiple tabs just the current tab

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expe… (ďalšie informácie)

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expected. Sometimes, the browser opens with just a new home page and the pinned and other tabs have closed. I can sometimes see the 16ish tabs in history and reopen them. More recently, I find that they are not in history as a number of tabs so I have to set them up again. This rarely happened on my old PC and if it did I would have bookmarked a group of open tabs that I used regularly.

The failsafe FF General setting is as follows: Startup, Open previous windows and tabs.

I don't know how I can stop losing my open Tabs but if I was able to bookmark all the open tabs to be used in case of a problem I would feel more secure.

How do I bookmark ALL or several my open tabs?

Otázku položil(a) PhilG Pred 7 mesiacmi

Na otázku odpovedal(a) PhilG Pred 7 mesiacmi

  • Vyriešené
  • Archivované

Restore last session

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did h… (ďalšie informácie)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

Otázku položil(a) Home Pred 12 mesiacmi

Na otázku odpovedal(a) Home Pred 11 mesiacmi

  • Vyriešené

Captcha not working on firefox 127.0.1 yet again

Hi, am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to th… (ďalšie informácie)

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

Otázku položil(a) Justin Pred 1 mesiacom

Na otázku odpovedal(a) lmacri Pred 3 týždňami

  • Vyriešené
  • Archivované

youtube video quality not going over 480p

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (… (ďalšie informácie)

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (for ex twitch) and if this could be fixed i would never go back to chrome

Otázku položil(a) biqxed Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

  • Vyriešené
  • Archivované

Text overlapping on table content

I got this issue when tried to read some API document provided by a marketplace that i have project with. I tried on another browser and it shown normal, not a single tex… (ďalšie informácie)

I got this issue when tried to read some API document provided by a marketplace that i have project with. I tried on another browser and it shown normal, not a single text is overlapping. I've tried some suggestion on another topic to pick No Style on Page Style menu (View -> Page Style -> No Style) but it got more messed up and tried changing font size but still got no improvement. Helpp me pls~

Otázku položil(a) Gwick Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

  • Vyriešené

Thin white border left when fit screen

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fi… (ďalšie informácie)

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Otázku položil(a) Daellhin Pred 3 mesiacmi

Na otázku odpovedal(a) Daellhin Pred 3 mesiacmi

  • Vyriešené
  • Archivované

YouTube aspect ratio off

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in … (ďalšie informácie)

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Otázku položil(a) rgold96306 Pred 1 rokom

Na otázku odpovedal(a) rgold96306 Pred 1 rokom

  • Vyriešené
  • Archivované

google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (ďalšie informácie)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

Otázku položil(a) anthonyjshaffer917 Pred 11 mesiacmi

Na otázku odpovedal(a) anthonyjshaffer917 Pred 11 mesiacmi

  • Vyriešené

Major complaint by many! Can the Firefox code writers fix this?

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem. https://support.mozilla.org/bm/qu… (ďalšie informácie)

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?

Otázku položil(a) bhs67 Pred 3 mesiacmi

Na otázku odpovedal(a) cor-el Pred 2 mesiacmi

  • Vyriešené
  • Archivované

Manage exceptions list is empty, and Allow button does not add a site

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the doma… (ďalšie informácie)

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the domain name by itself.) and click on Allow, that website is not added. It's the same as if browser security is stuck on Remove All Websites. With the same Privacy and Security settings on my desktop, I do not have this problem, so it appears not to be a matter of altering particular settings. Short of removing and reloading Firefox on the laptop, which might work but not teach anybody anything, are there suggestions?

Otázku položil(a) Quenchoo Pred 10 mesiacmi

Na otázku odpovedal(a) cor-el Pred 10 mesiacmi

  • Vyriešené
  • Archivované

Rar files automatically failing the download

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times. … (ďalšie informácie)

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

Otázku položil(a) Jon Cape Pred 8 mesiacmi

Na otázku odpovedal(a) Jon Cape Pred 7 mesiacmi

  • Vyriešené
  • Archivované

Firefox Consistently Crashes After Closing

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes af… (ďalšie informácie)

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes after closing. After I close Firefox, the Windows Task Manager shows it still in memory. After a couple of minutes, the Mozilla Crash Reporter screen pops up informing me that Firefox had a problem and crashed, with an option to restart Firefox or Quit. I tried refreshing Firefox, which was a challenge because of the problem of hanging in memory after closing, but it did not resolve the problem. I also tried uninstalling it, then deleting the Mozilla folders and clearing out any references to Firefox in the Windows registry, and reinstalling it. I haven't installed any extensions yet; but sadly, I continue to encounter the problem. Any ideas about how to resolve the problem?

I should mention that I had bought a new SSD for my computer and migrated everything over from the old SSD to the new one. The problem with Firefox began after the migration. Everything else that was installed there works without a problem. I would be surprised if this is related to the issue considering I've reinstall Firefox.

Otázku položil(a) Allan Pred 1 rokom

Na otázku odpovedal(a) Allan Pred 1 rokom

  • Vyriešené
  • Archivované

Search suggestion cannot be disabled

I have firefox set up so that it does not suggest anything except for my bookmarks. So when I type in the address bar the only suggestions that come up are my bookmarks,… (ďalšie informácie)

I have firefox set up so that it does not suggest anything except for my bookmarks.

So when I type in the address bar the only suggestions that come up are my bookmarks, no other suggestions.

For example when I need to translate something quick and want to go to the bookmarked page for google translate as soon as I type "trans..." it will suggest the link, Which is what I want and expect and is efficient.

But as has happened before, now I get a random suggestion coming up first so I have type more just to get to the same result otherwise I end up following a link to a suggested site which is at best aggravating.

I checked my seeting and there is one box ticked in the search suggestion settings that I cannot disable. I have tried and it always comes back.

How can I fix this?

Thanks in advance.

Otázku položil(a) mdamarell Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

  • Vyriešené
  • Archivované

YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (ďalšie informácie)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Otázku položil(a) voidxdofficial Pred 7 mesiacmi

Na otázku odpovedal(a) voidxdofficial Pred 6 mesiacmi

  • Vyriešené
  • Archivované

addon '' extensions''

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes… (ďalšie informácie)

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Otázku položil(a) Slawomir Dzwonek Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

  • Vyriešené
  • Archivované

Can't copy text - It works in any other browser

Hello! I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but t… (ďalšie informácie)

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

Otázku položil(a) BMET1 Pred 8 mesiacmi

Na otázku odpovedal(a) cor-el Pred 8 mesiacmi