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Embedded videos

Embedded videos missing in Firefox but show up in Microsoft Edge. How to fix it? Example: https://scheerpost.com/2024/03/09/you-are-betraying-your-ancestors-a-message-to… (ďalšie informácie)

Otázku položil(a) manny52 Pred 8 mesiacmi

Na otázku odpovedal(a) jonzn4SUSE Pred 8 mesiacmi

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is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (ďalšie informácie)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Otázku položil(a) Aivory Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

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Restore last session

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did h… (ďalšie informácie)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

Otázku položil(a) Home Pred 1 rokom

Na otázku odpovedal(a) Home Pred 1 rokom

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Google search stops working intermittently in Firefox

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from M… (ďalšie informácie)

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

Otázku položil(a) Scott Provencal Pred 3 mesiacmi

Na otázku odpovedal(a) Scott Provencal Pred 3 mesiacmi

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google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (ďalšie informácie)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

Otázku položil(a) anthonyjshaffer917 Pred 1 rokom

Na otázku odpovedal(a) anthonyjshaffer917 Pred 1 rokom

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Thin white border left when fit screen

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fi… (ďalšie informácie)

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Otázku položil(a) Daellhin Pred 7 mesiacmi

Na otázku odpovedal(a) Daellhin Pred 7 mesiacmi

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Video/audio issue

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but sever… (ďalšie informácie)

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Otázku položil(a) Mike_Bath Pred 3 mesiacmi

Na otázku odpovedal(a) Mike_Bath Pred 3 mesiacmi

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Get profile from old computer to new one

It's not clear to me from the general help instructions how to get my passwords and bookmarks from my old computer to my new one. All the files from my old computer were… (ďalšie informácie)

It's not clear to me from the general help instructions how to get my passwords and bookmarks from my old computer to my new one. All the files from my old computer were transferred into one big folder and placed on the Desktop of my new computer. I don't know how to find the right file in the backup and where I need to copy it to on my new computer. I know a while ago I had to recover my passwords, but I forget the steps I went through and it was all on the same computer so slightly different situation although as I recall it was not all that difficult. Any help would be greatly appreciated.

Otázku položil(a) terriejky Pred 4 mesiacmi

Na otázku odpovedal(a) terriejky Pred 4 mesiacmi

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Stripe payments are not working in Firefox

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this … (ďalšie informácie)

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this for http://stripe.com and for whatever website is trying to use stripe. No stripe payments ever work and I always get the same error attached. I have tried another browser and it works. How can I find out at least what is blocking the payments so I can disable it?

Otázku položil(a) John Staveley Pred 4 mesiacmi

Na otázku odpovedal(a) John Staveley Pred 4 mesiacmi

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Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (ďalšie informácie)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Otázku položil(a) Candlejack Pred 6 mesiacmi

Na otázku odpovedal(a) Candlejack Pred 5 mesiacmi

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YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (ďalšie informácie)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Otázku položil(a) voidxdofficial Pred 11 mesiacmi

Na otázku odpovedal(a) voidxdofficial Pred 11 mesiacmi

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HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (ďalšie informácie)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Otázku položil(a) baritone2 Pred 1 rokom

Na otázku odpovedal(a) MarkRH Pred 1 rokom

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Firefox Consistently Crashes After Closing

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes af… (ďalšie informácie)

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes after closing. After I close Firefox, the Windows Task Manager shows it still in memory. After a couple of minutes, the Mozilla Crash Reporter screen pops up informing me that Firefox had a problem and crashed, with an option to restart Firefox or Quit. I tried refreshing Firefox, which was a challenge because of the problem of hanging in memory after closing, but it did not resolve the problem. I also tried uninstalling it, then deleting the Mozilla folders and clearing out any references to Firefox in the Windows registry, and reinstalling it. I haven't installed any extensions yet; but sadly, I continue to encounter the problem. Any ideas about how to resolve the problem?

I should mention that I had bought a new SSD for my computer and migrated everything over from the old SSD to the new one. The problem with Firefox began after the migration. Everything else that was installed there works without a problem. I would be surprised if this is related to the issue considering I've reinstall Firefox.

Otázku položil(a) Allan Pred 1 rokom

Na otázku odpovedal(a) Allan Pred 1 rokom

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Manage exceptions list is empty, and Allow button does not add a site

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the doma… (ďalšie informácie)

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the domain name by itself.) and click on Allow, that website is not added. It's the same as if browser security is stuck on Remove All Websites. With the same Privacy and Security settings on my desktop, I do not have this problem, so it appears not to be a matter of altering particular settings. Short of removing and reloading Firefox on the laptop, which might work but not teach anybody anything, are there suggestions?

Otázku položil(a) Quenchoo Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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Search suggestion cannot be disabled

I have firefox set up so that it does not suggest anything except for my bookmarks. So when I type in the address bar the only suggestions that come up are my bookmarks,… (ďalšie informácie)

I have firefox set up so that it does not suggest anything except for my bookmarks.

So when I type in the address bar the only suggestions that come up are my bookmarks, no other suggestions.

For example when I need to translate something quick and want to go to the bookmarked page for google translate as soon as I type "trans..." it will suggest the link, Which is what I want and expect and is efficient.

But as has happened before, now I get a random suggestion coming up first so I have type more just to get to the same result otherwise I end up following a link to a suggested site which is at best aggravating.

I checked my seeting and there is one box ticked in the search suggestion settings that I cannot disable. I have tried and it always comes back.

How can I fix this?

Thanks in advance.

Otázku položil(a) mdamarell Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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addon '' extensions''

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes… (ďalšie informácie)

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Otázku položil(a) Slawomir Dzwonek Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

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Rar files automatically failing the download

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times. … (ďalšie informácie)

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

Otázku položil(a) Jon Cape Pred 1 rokom

Na otázku odpovedal(a) Jon Cape Pred 11 mesiacmi

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Can't copy text - It works in any other browser

Hello! I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but t… (ďalšie informácie)

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

Otázku položil(a) BMET1 Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom