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Failure to install extensions

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalle… (ďalšie informácie)

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalled the 32-bit version, carried out a standard installed and all this appeared successful. I noticed that I was getting a lot of advertisements and remembered that I had had Ghostery installed as an extension in my 32-bit Firefox. I went to the extensions page, selected Ghostery and asked for it to be added. Shortly after that, I got a message that the installation had been aborted because the extension might be corrupt. I tried again and got the same message. I tried another ad blocker, and got the same message with that one; and tried a third with the same result. What is going on? I haven't changed any settings in Firefox since the standard installation, and the extensions were from the Firefox source, so how can the extensions be corrupt? If it isn't corrupt, why isn't Firefox installing it?

Otázku položil(a) EdingtonJD Pred 2 dňami

Posledná odpoveď od EdingtonJD Pred 2 hodinami

File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (ďalšie informácie)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Otázku položil(a) jacco237 Pred 3 dňami

Posledná odpoveď od emanuel.kocher Pred 1 dňom

I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (ďalšie informácie)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Otázku položil(a) info7653 Pred 4 dňami

Posledná odpoveď od info7653 Pred 3 dňami

Random Unusual Freezing, Yet Not Unresponsive

Hello, I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it… (ďalšie informácie)

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

Otázku položil(a) Logan Pred 6 dňami

Posledná odpoveď od Logan Pred 5 dňami

Unable to use PayPal to buy "Unlimited Relay"

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP a… (ďalšie informácie)

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP account popup window and am taken to the next window where I can - theoretically - choose which means of payment I want to use. Most often I don't have the time to check the banner for Agree and Pay as the app immediately takes me to the page where it tries to connect to register the payment. Then I get the message to the effect of the app is too busy and 'Try again later', so I hit the 'try again' button and am taken back to the login page. Usually, at this point I login, am taken to the Agree and Pay screen but which no longer displays the button to agree and pay, so now the app will no longer register anything and comes to a -- Full Stop. Sometimes for variety I am taken back to the opening page where I again choose PayPal which begins the whole procedure all over again.

All I'm trying to do is pay Firefox $0.99@month for this "unlimited" service. It shouldn't be this hard. I have also tried to pay using MS Edge; same thing: 'Server busy, try again later' Any suggestions to rectify this annoying time sink would be welcomed.

I am running FF 102.0 64bit on Windows 10 Pro Version 21H2 Installed on ‎6/‎18/‎2021 OS build 19044.1766 Experience Windows Feature Experience Pack 120.2212.4180.0

   On 07/05/2022 3:22 PM Firefox Accounts <accounts@firefox.com> wrote:

Otázku položil(a) thevike Pred 1 hodinou

Firefox not responding when playing video

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when… (ďalšie informácie)

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when starting the video, and at times Firefox stops responding if I try to switch to another tab when this is happening. (Not always, but sometimes).

The delay can be anywhere from 5 to 45 seconds or so, and repeats whenever I pause and unpause a video, or even rewind slightly. This doesn't seem to be buffering, and videos seem to work just fine on Edge. Any idea what could be causing this issue?

Otázku položil(a) goblinsforum Pred 1 hodinou

Posledná odpoveď od jonzn4SUSE Pred 29 minútami

malfunctioning Firefox

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others… (ďalšie informácie)

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others (including my phone), they do appear.

I also think that Firefox is preventing some of the links I receive from connecting.

In short, I am not very happy with Firefox!

Otázku položil(a) Betsy13 Pred 4 hodinami

Posledná odpoveď od RobertJ Pred 3 hodinami

Nest login issue

Firefox will not allow me to log into Nest home page with google account. When google account is selected at login it will loop back to select which account to log into w… (ďalšie informácie)

Firefox will not allow me to log into Nest home page with google account. When google account is selected at login it will loop back to select which account to log into with. Never had this issue with previous versions of Firefox Have used the open/option to determine that the issue continues to exist. Version 102 Mac laptop

Otázku položil(a) dremltr Pred 4 hodinami

Posledná odpoveď od cor-el Pred 8 minútami

opening PDFs

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked: 1 Other file types o… (ďalšie informácie)

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked:

  1. 1 Other file types open/download correctly.
  2. 2 Other browsers open PDFs correctly.

The issue seems restricted to Firefox and PDFs.

Otázku položil(a) dennis.loebs Pred 4 hodinami

Posledná odpoveď od jonzn4SUSE Pred 4 hodinami

Banking website partially not opening tabs. OK on MS Edge

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update… (ďalšie informácie)

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update to Firefox. I have no problems using MS Edge. I have contact my Bank's help line and only suggested clearing data cache and cookies, but it made no difference.

Otázku položil(a) nevillemac58 Pred 4 hodinami

Posledná odpoveď od jonzn4SUSE Pred 4 hodinami

cannot access certain biz apps with Firefox

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that… (ďalšie informácie)

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that. On CostcoTravel.com, the circle just spins...for hours--just trying to sign in, even with Enhanced OFF.

Otázku položil(a) jpiowa1 Pred 4 hodinami

Posledná odpoveď od jonzn4SUSE Pred 4 hodinami

  • Vyriešené

Profiles Vanished

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particula… (ďalšie informácie)

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particular computer with no previous issues. I decided to create another profile to be used for some test work and when I created it I then launched it and opened a few tabs to make sure it worked then closed. I planned on copying the profile files from another profile into this one so I went to the profile folder - /home/user/.mozilla/firefox/profile.names

Once there I saw my other profiles but could not locate this one so I went back to an open browser where I had the about:profiles page open and decided to delete that new profile and start over I figured maybe I accidentally saved it to a different directory. I hit remove it and it gave me the box asking if I wanted to remove files I chose yes I then go back to - /home/user/.mozilla/firefox but folder firefox was gone with all of my profiles all that was left in .mozilla was - /home/user/.mozilla/extensions and - /home/user/.mozilla/systemextensionsdev. Both of these folders - “extensions” as well as “systemextensionsdev” are empty. I go to the local directory for each profile and the data is still there for each of the profiles - /home/user/.cache/mozilla/firefox/profile.name.

The recycle bin is empty. A system-wide search for the profiles comes up with just the ones in the .cache folder. Back at the about:profiles page any attempt to open the preexisting profile results in a prompt asking me to create a new profile. I still have the one profile open and the addons are not working correctly. I did a bookmark export on this profile and doing so generated the “firefox” folder that had disappeared plus a profile folder using the same name of this open profile - /home/user/.mozilla/firefox'profile.name - it created a profile folder for this open profile using the correct name.

Any ideas on how this happened? Can the local profiles still in .cache be used to somehow restore the full profiles?

Otázku položil(a) komms.tb Pred 4 hodinami

Na otázku odpovedal(a) komms.tb Pred 2 hodinami

Download to Overdrive (library app for borrowing audiobooks, etc) no longer works

I believe the latest Firefox update has a glitch which prevents me from downloading audiobooks through the library's Overdrive app. After failing several times and talki… (ďalšie informácie)

I believe the latest Firefox update has a glitch which prevents me from downloading audiobooks through the library's Overdrive app. After failing several times and talking to a very patient librarian, I finally used a different browser and was successful.

Otázku položil(a) earthenergy Pred 5 hodinami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 4 hodinami

Not prompt to save password

My "save" passwords is enable, but I am not being prompted to save the login information for new websites as well as websites that are already saved but I have more than … (ďalšie informácie)

My "save" passwords is enable, but I am not being prompted to save the login information for new websites as well as websites that are already saved but I have more than one logins.

I thought if I edit one login, I could add or the system would ask me to replace or save as new, but it doesn't and I can't find why is it that I am not being prompt to save the information.

Not sure if its just this one page or other websites and it is just a setting that influence this behavior.

Any ideas? Thank you

Otázku položil(a) lbenzamin Pred 5 hodinami

Posledná odpoveď od lbenzamin Pred 5 hodinami

  • Vyriešené

userChrome

There is no userChrome.css in my profile. If it needs to be created, where do I create it? Yes, I searched for help. What I found was about userChrome.css to solve specif… (ďalšie informácie)

There is no userChrome.css in my profile.

If it needs to be created, where do I create it?

Yes, I searched for help. What I found was about userChrome.css to solve specific problems, but not what to do if it doesn't exist. Is userChrome still supported?

Thank you! Mark.

Otázku položil(a) Mark Filipak Pred 5 hodinami

Na otázku odpovedal(a) Mark Filipak Pred 30 minútami