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Options revert to original settings every time I open Firefox how can i correct this problem V27.0

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Every time I open Firefox 27.0 the options have reverted to there original settings. I have run virus and malware programs. Have have asked the company IT man. No one can fix this problem. Before I revert to a lower version of Firefox I am asking if anyone else has had this problem.

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Hello barbiepainter, see if the next article is helpful : Preferences not saved

thank you