Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Update to version 26 error msg - Win7Pro

  • 2 odpovede
  • 2 majú tento problém
  • 13 zobrazení
  • Posledná odpoveď od fitnessfan

fitnessfan
fitnessfan
more options

Received the prompt to update Firefox version 25 to Firefox version 26. Clicked on Update Now and successfully downloaded the update. When I attempted to run the update, I get the error message, "The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher." I have the 64-bit version of Windows 7 Pro. I tried performing the installation with all other applications closed. I tried the manual update. I tried updating from the About menu. None of it works. Has anyone solved this issue?

Received the prompt to update Firefox version 25 to Firefox version 26. Clicked on Update Now and successfully downloaded the update. When I attempted to run the update, I get the error message, "The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher." I have the 64-bit version of Windows 7 Pro. I tried performing the installation with all other applications closed. I tried the manual update. I tried updating from the About menu. None of it works. Has anyone solved this issue?

Vybrané riešenie

Hello,

First unistall the other version Firefox:

After, Install Firefox:

If you dont get, please tell us!!!

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (2)

Diego Victor
Diego Victor
more options

Vybrané riešenie

Hello,

First unistall the other version Firefox:

After, Install Firefox:

If you dont get, please tell us!!!

fitnessfan
fitnessfan Autor otázky
more options

Thanks for the very quick response; it seemed that I had just pressed SEND when the reply appeared :-) Love that! This worked once I restarted the PC and downloaded the Firefox 26 Stub file.