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Unresolved issue with new windows popping under

  • 2 odpovede
  • 1 má tento problém
  • 8 zobrazení
  • Posledná odpoveď od Surebrec

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Leading on from the unresolved problems as explained in this thread:

https://support.mozilla.org/en-US/questions/937089

I am still having these issues, and to date, I have not found a solution.

Steps I have tried to fix this, include completely uninstalling firefox and all its related components before reinstalling, all the way to actually reinstalling windows, and everything inbetween.

Is there any more help available as to a solution?!

Current FF version: 25.0.1 Windows OS: 7 64bit

FF plugins:

  • Shockwave Flash 11.9 r900
  • Google Update
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.20913.0
  • GEPlugin
  • 2.1.7
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Amazon MP3 Downloader Plugin 1.0.17
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • NPWLPG
  • 0.70.4


I have disabled all these plugins in the process of trying to find the cause, and even with them all disabled, the problem still persists. I even used firefox without any plugins installed after reinstalling windows, and again, the problem was still there.

Leading on from the unresolved problems as explained in this thread: https://support.mozilla.org/en-US/questions/937089 I am still having these issues, and to date, I have not found a solution. Steps I have tried to fix this, include completely uninstalling firefox and all its related components before reinstalling, all the way to actually reinstalling windows, and everything inbetween. Is there any more help available as to a solution?! Current FF version: 25.0.1 Windows OS: 7 64bit FF plugins: * Shockwave Flash 11.9 r900 * Google Update * Next Generation Java Plug-in 10.45.2 for Mozilla browsers * NPRuntime Script Plug-in Library for Java(TM) Deploy * 5.1.20913.0 * GEPlugin * 2.1.7 * Adobe PDF Plug-In For Firefox and Netscape 11.0.03 * A plugin to detect whether the Adobe Extension Manager is installed on this machine. * Amazon MP3 Downloader Plugin 1.0.17 * A plugin to detect whether the Adobe Application Manager is installed on this machine. * NPWLPG * 0.70.4 I have disabled all these plugins in the process of trying to find the cause, and even with them all disabled, the problem still persists. I even used firefox without any plugins installed after reinstalling windows, and again, the problem was still there.

Všetky odpovede (2)

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In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

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Application Basics


Name: Firefox Version: 25.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0

Extensions


Name: Adblock Plus Version: 2.4 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Fast Dial Version: 4.11 Enabled: true ID: fastdial@telega.phpnet.us

Name: FireFTP Version: 2.0.17 Enabled: true ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}

Name: Flashblock Version: 1.5.17 Enabled: true ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a}

Name: Forecastfox Version: 2.2.2 Enabled: true ID: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}

Name: Noia 4 Theme Manager Version: 1.8.7 Enabled: true ID: Noia4Options@ArisT2

Name: Rehost Image Version: 1.5.11 Enabled: true ID: rehostimage@engy.us

Name: Skype Click to Call Version: 6.13.0.13771 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018 browser.startup.homepage: chrome://fastdial/content/fastdial.html browser.startup.homepage_override.buildID: 20131112160018 browser.startup.homepage_override.mstone: 25.0.1 browser.tabs.loadInBackground: false browser.tabs.onTop: false browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 25.0.1 font.internaluseonly.changed: false font.minimum-size.x-western: 13 font.name.serif.x-western: Verdana font.size.fixed.x-western: 14 font.size.variable.x-western: 13 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1385752747 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1384514186

Graphics


Adapter Description: AMD Radeon HD 7900 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 3072 ClearType Parameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Device ID: 0x6798 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 8-30-2013 Driver Version: 13.152.0.0 GPU #2 Active: false GPU Accelerated Windows: 3/3 Direct3D 10 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7900 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2

NSS Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC

NSSSMIME Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC

NSSSSL Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC

NSSUTIL Expected minimum version: 3.15.3 Version in use: 3.15.3