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my face book was hijacked by some time of christmas thing it keeps spaming and then going to another sight i changed password and did virus scan nothing helped please help me

  • 2 odpovede
  • 27 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od cbeasley

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i got a spam email that i deleted from a friend and it kept spamming and i deleted it also went to face book and it was doing some kind of spam with a christmas theme then it took me to a page for some kind of u have won certificate

i got a spam email that i deleted from a friend and it kept spamming and i deleted it also went to face book and it was doing some kind of spam with a christmas theme then it took me to a page for some kind of u have won certificate

Všetky odpovede (2)

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I think your suspicions that it is a virus may still be true. Here's some additional help about malware in general. It sounds like that may be the problem. https://support.mozilla.com/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=virus+&r=0&as=s

Unfortunately, we don't do support for Facebook. Firefox is the container for the internet, but we can't do the job for each and every site on the internet. Each company is responsible for their own site. If the problem does lie with Facebook, there's not a lot we can do to help here.

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One more bit, here's the facebook support page about spam.

https://www.facebook.com/help/?page=228733117140439