The padlock is no longer a part of Firefox; it can give users a false sense that a site is secure by not supplying all of the information about a site. Familiarize yourself with the Site Identity Button in Firefox:

• https://support.mozilla.com/en-US/kb/Site+Identity+Button
• http://www.dria.org/wordpress/archives/2008/05/06/635/

You can install an add-on to show a padlock in the URL/Location/Address bar:

• https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

You need to update the following plugin:

• Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers

1. Check your plugin versions on either of the following links':
   • http://www.mozilla.com/en-US/plugincheck/
   • https://www-trunk.stage.mozilla.com/en-US/plugincheck/
   • Note: plugin check page does not have information on all plugin versions
2. Update the Java plugin to the latest version.
   • Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
     • Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
   • Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
   • Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
   • Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
   • Java Test: http://www.java.com/en/download/help/testvm.xml

The answers to my question were extremely helpful. Thank you for your quick reply and very useful information. Thank you also for your valuable time. I can now still use Firefox with the trust and confidence I have enjoyed for so long.

When you are logged in, please click the Helpful button next to the answer that solved your Firefox support issue, so this thread gets marked as Solved.

harleywizard

I am glad I was able to help you.

So that other users can find answers that have worked, please take a couple of minutes to return to the forum, sign in and click "Solved" next to my answer. Thanks.

I am having this problem too. I can't go to my banking website, the YMCA, for crying out loud, or even CNN! What gives? In trying to update the plug ins, as you suggested above, it wouldn't even load up the Quicktime site because of the identity information! So now I can't even update the plug ins? How am I supposed to fix this problem? I don't want to go back to IE, but I may have to if I can't even go to my online banking. Unbelievable!