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Lost use of all extensions with update to 3.6.11 ... Add ons window is locked

  • 1 odpoveď
  • 12 má tento problém
  • 4 zobrazenia
  • Posledná odpoveď od cor-el

bgaughr
bgaughr
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This morning, FF updated to 3.6.11. When I loaded FF no add ons were visible on the upper or lower tool bars. When I opened the Add Ons window, it locks up and will not allow me to access any options, disable, or uninstall. It also does not allow me to check for updates.

This morning, FF updated to 3.6.11. When I loaded FF no add ons were visible on the upper or lower tool bars. When I opened the Add Ons window, it locks up and will not allow me to access any options, disable, or uninstall. It also does not allow me to check for updates.

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")