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Blank window opens when I start firefox

  • 2 odpovede
  • 0 má tento problém
  • Posledná odpoveď od cor-el

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Every time I open Firefox another blank window opens behind the main Firefox pages . I see it when I close Firefox so have to close that too. There is no URL in the window just a blank page.

Every time I open Firefox another blank window opens behind the main Firefox pages . I see it when I close Firefox so have to close that too. There is no URL in the window just a blank page.

Všetky odpovede (2)

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Check the firefox.exe shortcut for additional parameters.

Does it still happen in Troubleshoot Mode?

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Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox Title bar, especially if you have multiple windows or Private Browsing windows open to prevent losing tabs in unnoticed windows.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit

You can check for problems with the sessionstore.jsonlz4 file in the Firefox profile folder that stores session data.

  • rename/remove sessionstore.jsonlz4

You may also have to rename the sessionstore-backups folder.

When sessionstore.jsonlz4 is deleted you lose pinned-tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them. sessionstore.jsonlz4 is only present in the Firefox profile folder when Firefox is closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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