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Not all emails are showing in inbox

  • 3 odpovede
  • 2 majú tento problém
  • 23 zobrazení
  • Posledná odpoveď od Matt

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Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is viewing what is in the inbox, it shows a certain number in the inbox but not all of those messages are showing up, some are missing. I've played around with the settings but I didn't see anythng that could help me out. On my own computer this works correctly, when I see a number in the inbox, it does show all of those email messages. Not sure what is going on, maybe it's simple like a setting not done correctly, or I missed something. Anyway, any help would be appreciated.

Thanks

Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is viewing what is in the inbox, it shows a certain number in the inbox but not all of those messages are showing up, some are missing. I've played around with the settings but I didn't see anythng that could help me out. On my own computer this works correctly, when I see a number in the inbox, it does show all of those email messages. Not sure what is going on, maybe it's simple like a setting not done correctly, or I missed something. Anyway, any help would be appreciated. Thanks

Všetky odpovede (3)

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Is there some clue as to which are not shown, like the ones gmail tags as important perhaps, or mail from older than a certain date? Or more than the 10,000 than yahoo have decided is enough in your IMAP client.

Pomohla vám táto odpoveď?

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Thanks Matt for your feedback.

In regards to your question, I don't see any clues as to what the problem is.

I didn't set up any filters for my friend, I checked the settings and didn't see anything that I thought was out of place. I fiddled around for 1.5 hours and gave up, came here for help as I don't know what else to check out.

I am going to do a safe boot on her system which will force a disk check but other than that, this problem has stumped me.

I have Thunderbird installs on 2 other computers of mine and they work perfectly without any inbox issues like this. Don't understand why my inboxes work correctly while hers doesn't.

I will also ask her to keep a close watch on her inbox's behavior, maybe something will show up but if you or anyone else here have any other ideas, let me know.

Thanks, Gary

Pomohla vám táto odpoveď?

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Two points.

1. You are using an operating system I am not familiar with. I have to extrapolate. But as only about 3% of Thunderbird users are on apple, finding someone who is familiar is a task. 2. Many quirks are provider dependent. You have not mentioned who the provider is.

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