Firefox quiting/crashing within seconds of opening, no crash report
Good day. I've used Firefox for decades and love it.
System: Macbook 2012 - OS 10.15.7 Catalina (most current Catalina version) 16G ram, Intel guts Firefox - 121.0 (64bit)
About a month ago it started quiting within a minute of being open. I would open it again, then it would quit within a few seconds. I would try to open it again and it would show the little black dot beside the icon in the dock for a second or two but not open at all.
None of these "crashes" would generate a crash report and there was no error message.
I could start it again in troubleshooting mode (hold shift + option) but it would only last about 20 seconds before closing again. This is repeatable meaning I can keep opening it in troubleshooting mode and it will keep closing. It generates the window "Open in Troubleshooting Mode?" with options of refresh or open. When I open it, it gives the option of new session or restore old session, both options work, then quit.
Things done: most of these have been done multiple times
Turn machine off and on - sometimes opens for a bit sometimes no. Safe mode - as above Open in a different Mac profile - no change. Refreshed Firefox - sometimes opens for a bit sometimes no. Reinstalled Firefox - deleted the app then new app - works for a bit then same Disk Utility checked all volumes Clean install - removed all Firefox bits that I could find using AppCleaner and also searching in Finder - no change Reinstalled most current version of Catalina - Firefox worked for about 2 minutes, then same. Made a new profile, deleted other profiles - worked best for about 15min then back to same.
Other info: Safari works fine. Firefox on my Galaxy phone works fine
Thanks for any suggestions Phil
Upravil(a) brownwater.phil dňa
Vybrané riešenie
Maybe try 115.6.0 ESR to see if that version works for you.
- https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr
- https://www.mozilla.org/en-US/firefox/organizations/notes/
Všetky odpovede (3)
Vybrané riešenie
Maybe try 115.6.0 ESR to see if that version works for you.
Thanks cor-el, you've saved Firefox's life for me!
It looks like that version is doing the trick. About 5 minutes and counting with no quitting/crashing.
Is there a short answer for why this particular version is working and not the newest?
Cheers Phil
You can try to run the mozregression to see if you can find a specific check-in as the culprit and possibly file a bug report.