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Did I lost all my previous bookmarks?

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I want it to troubleshoot my computer freezing with every web browser, so i decided to install firefox in another drive with more space in my computer, so before uninstalling firefox i decided to make an account to save all my bookmarks in which i did and everything seems ok. When I uninstall firefox and install it through the other hard drive I decided to log to my firefox account so I can download all my previous saved bookmarks, but when I hit the 3 horizontal parallel lines icon in the top right corner I see the sign in button but it only take me to create an account and not sign in. After a few tries to find help in the website and trying to chat with someone in which it seems that option is not available i decided to make an account with the same email and password and it let me. So for my understanding so far, somehow I lost all of that data, or didn't I?

I want it to troubleshoot my computer freezing with every web browser, so i decided to install firefox in another drive with more space in my computer, so before uninstalling firefox i decided to make an account to save all my bookmarks in which i did and everything seems ok. When I uninstall firefox and install it through the other hard drive I decided to log to my firefox account so I can download all my previous saved bookmarks, but when I hit the 3 horizontal parallel lines icon in the top right corner I see the sign in button but it only take me to create an account and not sign in. After a few tries to find help in the website and trying to chat with someone in which it seems that option is not available i decided to make an account with the same email and password and it let me. So for my understanding so far, somehow I lost all of that data, or didn't I?

Všetky odpovede (1)

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Hmm, the Firefox Account system doesn't allow duplicate accounts for the same email address. Is it possible you used a different email address for the first account? I think the system usually sends an email message so you can confirm the address. Have you been getting those?

When you uninstalled Firefox from your main drive, did you tell the uninstaller to delete your data?