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Installer says I don't have WIndows 10, I have Windows 10

  • 3 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od samuelcoulburn

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Title says it all, any idea what the problem is?

Title says it all, any idea what the problem is?
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Vybrané riešenie

jscher2000 írta

Does it work any better if you download the "full" installer instead of the "stub" installer: https://www.mozilla.org/hu/firefox/all/#product-desktop-release If not, could you right-click the .exe file, click Properties, click Compatibility, and make sure the program is not running in a compatibility mode for an older version of Windows.

This may have worked.

·´¯`·...¸>-)))º> ~dbben írta

The install is probably being blocked by your anti-virals. My suggestion is to open Task Manager > Start Up Tab > Disable everything that is enabled > Reboot > retry set up. Afterwards, re-enable your startups

This seems like a reasonable solution, I lost my patience and reinstalled windows because it was not the first .exe file to work, I was using bitdefender when trying to open the installer.

I solved the problem in a different way but thank you for the solutions, I hope these can be useful to others in the future.

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Všetky odpovede (3)

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The install is probably being blocked by your anti-virals.

My suggestion is to open Task Manager > Start Up Tab > Disable everything that is enabled > Reboot > retry set up.

Afterwards, re-enable your startups

more options

Does it work any better if you download the "full" installer instead of the "stub" installer:

https://www.mozilla.org/hu/firefox/all/#product-desktop-release

If not, could you right-click the .exe file, click Properties, click Compatibility, and make sure the program is not running in a compatibility mode for an older version of Windows.

more options

Vybrané riešenie

jscher2000 írta

Does it work any better if you download the "full" installer instead of the "stub" installer: https://www.mozilla.org/hu/firefox/all/#product-desktop-release If not, could you right-click the .exe file, click Properties, click Compatibility, and make sure the program is not running in a compatibility mode for an older version of Windows.

This may have worked.

·´¯`·...¸>-)))º> ~dbben írta

The install is probably being blocked by your anti-virals. My suggestion is to open Task Manager > Start Up Tab > Disable everything that is enabled > Reboot > retry set up. Afterwards, re-enable your startups

This seems like a reasonable solution, I lost my patience and reinstalled windows because it was not the first .exe file to work, I was using bitdefender when trying to open the installer.

I solved the problem in a different way but thank you for the solutions, I hope these can be useful to others in the future.