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Problems logging in after changing password

  • Žiadne odpovede
  • 1 má tento problém
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Hi. I received a legitimate email, Firefox Monitor <breach-alerts@mozilla.com> notifying me that my email had been breached. I changed my password and received notification that the new pw was accepted. When I tried to login on my laptop and entered my email, I was not allowed to Continue to the next page to enter the new password. Surprisingly, to me, the Community Forum page DID accept my new login information. It appears I can still use Firefox browser on my android phone (Galaxy s10) but previous websites that were open were gone, which didn't surprise me. However, on my Galaxy s4 tablet, all the previously opened pages are still there. At this point, my main issue is how can I sign into Firefox Monitor on my laptop? Thanks for your help.

Hi. I received a legitimate email, Firefox Monitor <breach-alerts@mozilla.com> notifying me that my email had been breached. I changed my password and received notification that the new pw was accepted. When I tried to login on my laptop and entered my email, I was not allowed to Continue to the next page to enter the new password. Surprisingly, to me, the Community Forum page DID accept my new login information. It appears I can still use Firefox browser on my android phone (Galaxy s10) but previous websites that were open were gone, which didn't surprise me. However, on my Galaxy s4 tablet, all the previously opened pages are still there. At this point, my main issue is how can I sign into Firefox Monitor on my laptop? Thanks for your help.