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FireFox opens but does not render the window, it flickers in and out but cannot be seen after a few seconds

Pridané

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the cursor flashing in the screen that would normally be on the default FireFox search bar. Even though I cannot see it, I still have an icon in the task tray, If I press F11 to go full screen , the browser opens and is visible and functional. If i leave full screen after that the firefox becomes a low res white screen. See attached images.

- I have tried a full uninstall and deleting program files folder and then re-installing - I have uninstalled and installed Firefox 63 Beta - I have deleted and recreated a new profile - I have renamed the xulstore.json file in the profile and a new one created - I have adjusted the FireFox performance settings to no hardware acceleration - I have tried in private browsing - I have tried opening FireFox in safe mode - same behavior - I have removed and disabled any and all plugins.

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the cursor flashing in the screen that would normally be on the default FireFox search bar. Even though I cannot see it, I still have an icon in the task tray, If I press F11 to go full screen , the browser opens and is visible and functional. If i leave full screen after that the firefox becomes a low res white screen. See attached images. - I have tried a full uninstall and deleting program files folder and then re-installing - I have uninstalled and installed Firefox 63 Beta - I have deleted and recreated a new profile - I have renamed the xulstore.json file in the profile and a new one created - I have adjusted the FireFox performance settings to no hardware acceleration - I have tried in private browsing - I have tried opening FireFox in safe mode - same behavior - I have removed and disabled any and all plugins.

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Shockwave Flash 30.0 r0

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

Viac informácií

Wesley Branton
  • Top 10 Contributor
649 riešení 5257 odpovedí

Užitočné odpovede

Try upgrading or reinstalling your graphics drivers. See the Upgrade your graphics drivers to use hardware acceleration and WebGL documentation for more information.

Try upgrading or reinstalling your graphics drivers. See the [[Upgrade your graphics drivers to use hardware acceleration and WebGL]] documentation for more information.

Autor otázky

I went through that was hopeful about the webgl.disable thing, but nope it did not work.

Graphics driver is up to date.

Disabled Firefox's hardware acceleration.

I went through that was hopeful about the webgl.disable thing, but nope it did not work. Graphics driver is up to date. Disabled Firefox's hardware acceleration.
Wesley Branton
  • Top 10 Contributor
649 riešení 5257 odpovedí

Užitočné odpovede

Have you tried booting Windows 10 into Safe Mode With Networking? This will disable every program on your computer from starting automatically, ensuring that there are no conflicting programs.

For more information on starting Windows 10 in Safe Mode With Networking, see 7 ways to boot into Safe Mode in Windows 10 by Digital Citizen.

WARNING: Since Safe Mode disables all applications on your computer, including your antivirus security software, this mode should only be used for troubleshooting purposes. DO NOT PERFORM REGULAR INTERNET BROWSING IN THIS MODE!
Have you tried booting Windows 10 into '''Safe Mode With Networking'''? This will disable every program on your computer from starting automatically, ensuring that there are no conflicting programs. For more information on starting Windows 10 in Safe Mode With Networking, see [https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10 7 ways to boot into Safe Mode in Windows 10 by Digital Citizen]. <blockquote>'''WARNING:''' Since Safe Mode disables all applications on your computer, including your antivirus security software, this mode should only be used for troubleshooting purposes. <u>'''DO NOT PERFORM REGULAR INTERNET BROWSING IN THIS MODE!'''</u></blockquote>

Autor otázky

Windows 10 safe-mode did not resolve this, the same issue occurs in windows safe-mode.

Chrome and EI have no issues.

Windows 10 safe-mode did not resolve this, the same issue occurs in windows safe-mode. Chrome and EI have no issues.
Shadow110 1072 riešení 14836 odpovedí

Please update to version 62.0.2 via Help --> About Then please do a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

Please update to version 62.0.2 via Help --> About Then please do a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then *https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Autor otázky

Pkshadow said

Please update to version 62.0.2 via Help --> About Then please do a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: then

This did not resolve the issue unfortunately

''Pkshadow [[#answer-1157243|said]]'' <blockquote> Please update to version 62.0.2 via Help --> About Then please do a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then *https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings </blockquote> This did not resolve the issue unfortunately
Shadow110 1072 riešení 14836 odpovedí
Update : Flash Player Version: 31.0.0.108 Current Version https://get.adobe.com/flashplayer/otherversions/ Profile : Make a new one and test ...: *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles If is your Profile : *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Autor otázky

''Pkshadow [[#answer-1157629|said]]'' <blockquote> Update : Flash Player Version: 31.0.0.108 Current Version https://get.adobe.com/flashplayer/otherversions/ Profile : Make a new one and test ...: *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles If is your Profile : *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox </blockquote> OK did this and still in the same boat.
FFus3r 50 riešení 757 odpovedí

try to remove firefox from your antivirus whitelisted programs and added it again.

'''try to remove firefox from your antivirus whitelisted programs and added it again.'''