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Menu button not working in Firefox on Linux

  • 12 odpovedí
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od jpal

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I am running Firefox 56.0 on Ubuntu Studio 16.04.3 LTS. My menu button is not working (i.e., when I click it nothing happens) in Firefox, and preferences (e.g., default for opening PDFs, allowed popups for certain sites) are not saving after reboot; however, the history and logins are saving.

I have a network drive mapped to my system, and several weeks ago I changed my home directory to a folder on the network drive (by modifying /etc/passwd). I don't recall for sure, but it is possible that these problems started happening after changing my home directory. At least, that would in theory make some sense to me. But I don't know what to change about Firefox to fix where it saves/looks for preferences, particularly with the menu/settings being unavailable. Perhaps there is another system file or variable which needs to be changed?

I did try refreshing Firefox, to no avail. Also, the menu button does not work even in safe mode.

I am running Firefox 56.0 on Ubuntu Studio 16.04.3 LTS. My menu button is not working (i.e., when I click it nothing happens) in Firefox, and preferences (e.g., default for opening PDFs, allowed popups for certain sites) are not saving after reboot; however, the history and logins are saving. I have a network drive mapped to my system, and several weeks ago I changed my home directory to a folder on the network drive (by modifying /etc/passwd). I don't recall for sure, but it is possible that these problems started happening after changing my home directory. At least, that would in theory make some sense to me. But I don't know what to change about Firefox to fix where it saves/looks for preferences, particularly with the menu/settings being unavailable. Perhaps there is another system file or variable which needs to be changed? I did try refreshing Firefox, to no avail. Also, the menu button does not work even in safe mode.

Všetky odpovede (12)

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Try reinstalling with your package manager, uninstall and then reinstall Firefox.

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I did try this as well, but it did not work. I inadvertently marked this as solved. How do I undo that?

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Never mind, figured it out.

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Try using the tar version directly from Mozilla. To install this version, grab the respective tar for your linux distro -- and unpack in /usr/lib or home and run Firefox from the file called 'Firefox' in the folder.

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Thank you. I just installed the tar in home and ran ~/firefox/firefox, but still the menu button is unresponsive. I appreciate your attention to my question.

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I'm sorry to hear this is still not working for you -- this might be a hardware issue perhaps? Try using an external mouse if this is a laptop or make sure your touchpad is enabled in mouse settings.

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Hi there,

Do either of these two solutions help at all?

https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

Tim

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Mkll: I believe it is unlikely related to hardware. I am on an almost brand new Lenovo ThinkCentre desktop. My mouse is hardwired and the menu button does depress when I click it -- it just does not open. Also, it worked until somewhat recently.

Tim: Thank you for your suggestion. I had found that article before posting here, and did try both options.

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Since the home drive is now on a network may be firefox cannot access the drive or it is just too slow. You can run firefox from the command line to see if it is printing any error with regards to your profile.

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jagan605: I have a sense it is related to the network-based home drive but can't figure out how. Running ~/firefox/firefox from the terminal, I do not get any errors. Likewise, if I install firefox again using apt and run "firefox" from the terminal, there are no errors.

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Starting from the icon shouldn't give different results than starting from terminal. Can you put this file in ~/.local/share/applications/ and start the application named "Firefox Custom".

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I saved the file, logged out, logged in again, and ran "Firefox Custom," but it seems that nothing has changed.