Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Unable to attach files to email using outlook webmail

  • 1 odpoveď
  • 2 majú tento problém
  • 9 zobrazení
  • Posledná odpoveď od soundscope

soundscope
soundscope
more options

Hello,

I am unable to use the attachment paper clip--I have version 49.0.1 on Mac. When I click on the paper-clip icon the attachment dialog box is not visible--it appears almost to be hidden by the email message screen. The only way the problem goes away is if I "refresh" firefox. As soon as I quit firefox the problem returns. I have no issues with Safari on the Mac. I do have firefox version 48.0.1 on a PC and there are no attachment paper-clip issues. The PC and Mac both show that firefox is up-to-date. I have tried using safe mode on the mac--the problem still persists and safe mode did not help in any way. This issue started this morning.

Hello, I am unable to use the attachment paper clip--I have version 49.0.1 on Mac. When I click on the paper-clip icon the attachment dialog box is not visible--it appears almost to be hidden by the email message screen. The only way the problem goes away is if I "refresh" firefox. As soon as I quit firefox the problem returns. I have no issues with Safari on the Mac. I do have firefox version 48.0.1 on a PC and there are no attachment paper-clip issues. The PC and Mac both show that firefox is up-to-date. I have tried using safe mode on the mac--the problem still persists and safe mode did not help in any way. This issue started this morning.

Všetky odpovede (1)

soundscope
soundscope Autor otázky
more options

I believe that I have solved this problem for myself.

Safe mode did nothing.

Turning "hardware acceleration" off did nothing

I was thankfully able to try different versions of Firefox on at least one other machine to know that it was not necessarily the fault of the outlook server/site.

I simply downloaded and installed the "Silverlight" extension from Microsoft and the problem is no longer.