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After I read a message it's still marked 'unread'. How do I fix this?

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jmwacker
jmwacker
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I read an email, then another. The first one is still marked 'unread'. If I click the 'read/unread' icon, nothing happens. I've looked everywhere for an answer. Please help. Thanks very much. Jim

I read an email, then another. The first one is still marked 'unread'. If I click the 'read/unread' icon, nothing happens. I've looked everywhere for an answer. Please help. Thanks very much. Jim

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Matt
Matt
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Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.