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Firefox freezes whenever I TRY to print in Win10, didn't happen in Win 7.

  • 1 odpoveď
  • 2 majú tento problém
  • 2 zobrazenia
  • Posledná odpoveď od FredMcD

Tbone85
Tbone85
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My print drivers are fine, work with all other applications. I was able to print with Firefox under Win 7, since I upgraded to Win 10, every print request results in a freeze and the message that Firefox is not responding. I reset the print function in Firefox per the article mentioned in the print problem trouble-shooting tips, it did nothing to resolve this problem. Please help.

My print drivers are fine, work with all other applications. I was able to print with Firefox under Win 7, since I upgraded to Win 10, every print request results in a freeze and the message that Firefox is not responding. I reset the print function in Firefox per the article mentioned in the print problem trouble-shooting tips, it did nothing to resolve this problem. Please help.

Všetky odpovede (1)

FredMcD
FredMcD
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Go to the printers web site, and download the current full installer. Also contact their support.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?