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Flash player seems to be missing in Mac, Mavericks - even after it is installed successfully.

  • 10 odpovedí
  • 1 má tento problém
  • 488 zobrazení
  • Posledná odpoveď od FredMcD

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Firstly, I am running a current OS Mavericks on a Mac Powerbook, using Firefox 39.0.

First, I began getting messages that I needed Flash Player to view this or that news video, so I installed a copy, perhaps not from the 'best" source. then I began getting messages to the effect that it might not be OK, so I went into "tools / Add-ons / plug-ins and selected "never activate". I looked for a way to delete this module, but could not find a way.

Then I went to the Adobe website and installed Flash Player from there. That completed and indicated that the installation was successful. But then I find that this new version does not even show up in the plug-ins list, and of course, it is never active, so effectively invisible.

I'm sure I've crossed things up but have no idea where to begin to rectify this. Help!!

Lastly, is the current Flash Player safe to use??

Thanks, MidAtlantian

Upravil(a) MidAtlantian dňa

Vybrané riešenie

Hi,

 Problem solved. Apparently Adobe Flash Player installs a plugin to Firefox that is named "Shockwave Flash", and I had disabled that thinking it might have been an insecure bit of software.

In any case, thank you for your efforts.

Cheers, MidAtlantian5

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Všetky odpovede (10)

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Security Issue: Update your Flash Player Version 18.0.0.209
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Hi Fred, Thanks for the suggestion but, alas, this is more or less what I've been doing.

The installation is successful, but when I go to look at the list of plug-ins, this new plug-in is not there, and even after I quite and restart firefox, when I return to the webpage that required FlashPlayer, I still get the message: "you need to install Flash Player to play this content." "DOwnload Flash Player now."

What am I missing?

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Did you download flash from Adobe? It could be a fake program.

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Yes, it COULD be a fake program, but I did download it from Adobe - from the link you provided, so that seems ... unlikely.

When I look at my OS "system Preferences", I can see a "copy" of Flash Player. which is clearly very separate from the ShockWave Flash that is disabled in my Firefox ... Tools......add-ons.....plug-ins.

If I click on the one in System Preferences, and ask it to check for updates, I get the message - after it links to the adobe website - "No New Updates. Adobe® Flash® Player is up to date on this system." But when I try to access a video in Firefox, I'm told I need to install FlashPlayer.

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Type about:plugins<enter> in the address bar. Now search for the plug-in.

Example; Adobe Acrobat File: nppdf32.dll,nppdf32.dll Path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\browser\nppdf32.dll,C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll Version: 11.0.9.29 State: Enabled Adobe PDF Plug-In For Firefox and Netscape 11.0.9

Copy all flash information and paste it below.

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Hi Fred.

 Thank you for your continued interest in my plight.

When I do "about:plugins" I can see a listing of all the plugins I have in Firefox, including the disabled "Shockwave Flash". but there is no plugin for Adobe Flash Player. Adobe Flash Player does appear in my system preferences, and shows as the current version.

I am beginning to get the impression that I need a plugin to enable Firefox to use Adobe Flash Player.

Also, I should probably mentioned that I am able to play these same videos in Safari.

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Download the installer and save it in the computer.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Now run the installer.


http://www.clamxav.com/ free malware scanner for Mac OS X https://discussions.apple.com/docs/DOC-3291

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Opps. DO NOT START FIREFOX ! !

Only the installer.

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Vybrané riešenie

Hi,

 Problem solved. Apparently Adobe Flash Player installs a plugin to Firefox that is named "Shockwave Flash", and I had disabled that thinking it might have been an insecure bit of software.

In any case, thank you for your efforts.

Cheers, MidAtlantian5

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Good to hear. Well done.

For some reason, Flash is listed as Shockwave Flash, and Shockwave is listed as Shockwave for Director.