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Cannot get into Firefox which I use all the time. A box keeps popping up, square saying Couldn't load XPCOM. How can I fix this problem?

  • 1 odpoveď
  • 2 majú tento problém
  • 3 zobrazenia
  • Posledná odpoveď od guigs

patti4homes123
patti4homes123
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The problem started after I restored my computer back to 10/01/14. I am in real estate and have lost a lot of time and work due to this problem. Thanks for your help.

The problem started after I restored my computer back to 10/01/14. I am in real estate and have lost a lot of time and work due to this problem. Thanks for your help.

Všetky odpovede (1)

guigs
guigs
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Hi, Does this also happen in Safe Mode? Diagnose Firefox issues using Troubleshoot Mode

If so, you will need to do a complete reinstall of Firefox. A visual demonstration on how to do this: https://www.youtube.com/watch?v=x_C2eaNj234 however please keep in mind that before you do this, make a back up of the profile folder Back up and restore information in Firefox profiles