• Solved

Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Thunderbird Update

When I launched Thunderbird today, it would not connect to one mailserver: imap.mailfence.com. At the same time, Thunderbird said to restart to update to 115.2.2. After u… (read more)

When I launched Thunderbird today, it would not connect to one mailserver: imap.mailfence.com. At the same time, Thunderbird said to restart to update to 115.2.2. After updating, it still refuses to connect. There is nothing wrong with Mailfence and I do not find anything wrong with the configuration settings in Thunderbird. I even tried to set up my Mailfence email account again but it failed because it could not connect. Ideas? Thank you.

Asked by Larry Crites 3 days ago

Answered by Larry Crites 6 hours ago

  • Solved

firefox

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal searched the … (read more)

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Asked by davidreidok 1 day ago

Answered by davidreidok 7 hours ago

  • Solved

YouTube playing videos super fast and/or skipping to the end

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast. Things to know: I am posting here because… (read more)

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast.

Things to know:

  • I am posting here because I can't determine whether browsers may have settings unique to them that I need to change. This also happens in Chrome, but not Edge.
  • I was recently forced to upgrade to Windows 11 - I can't say this issue happened exactly at that time, but fairly recently after the upgrade. I am running Windows 11 Pro.
  • This does NOT happen when playing in a private browser window, either Firefox or Chrome.
  • Having the Mozilla VPN on or off has no effect.
  • I am sure the playback speed is set to normal. I have tried changing the playback speed to anything but normal and then back to normal and the current video runs correctly UNTIL I play the next video.
  • This does not happen with Vimeo.
  • It does not happen in FF for Android.

Any questions, thoughts, or advice would be appreciated.

Asked by StopTheInsanity 5 days ago

Answered by StopTheInsanity 7 hours ago

  • Solved

I have Mozilla Firefox installed years ago. Today I have trouble getting it to run.

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.… (read more)

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

Asked by firefoxhelp.20.sysops 2 days ago

Answered by TyDraniu 16 hours ago

  • Solved

Pop-up confirmation for Protocol Handlers

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:ema… (read more)

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:email@example.com," it directly opens my default email application without any confirmation prompt. However, when I click on any other protocol handler, a confirmation pop-up appears, asking me to confirm which application to use. I have attached an example of what I mean.

Is there a way to configure Firefox to always show a confirmation pop-up for all protocol handlers, including mailto links? I prefer to have the option to choose the application each time rather than automatically using the default one.

Asked by Ale 11 hours ago

Answered by Ale 11 hours ago

  • Solved

Lost SMTP passwords

I am running version 115.12.2 (64-bit). I have deleted all stored passwords using Settings -> Privacy and Security -> Show Passwords. As expected, when I try to ret… (read more)

I am running version 115.12.2 (64-bit). I have deleted all stored passwords using Settings -> Privacy and Security -> Show Passwords. As expected, when I try to retrieve emails a pop-up appears asking for the password - which I save. However, when I try to send an email there is no pop-up and the remote server rejects the email. How do I set a new outgoing password?

Asked by moz35 1 day ago

Answered by moz35 14 hours ago

  • Locked

Firefox Browser

duplicate of /questions/1451035 thread. Hello, I cannot log in to Twitter/x.com with the Firefox browser. There is a constant loop when registering. Firefox browser does… (read more)

duplicate of /questions/1451035 thread.

Hello, I cannot log in to Twitter/x.com with the Firefox browser. There is a constant loop when registering. Firefox browser does not connect Twitter/X.com.

Thanks for your Help.

Asked by TrikerRF1G 15 hours ago

  • Solved

can't send emails since using 115.12.2

I keep getting the attached error msg when trying to send an email. I've changed it to "Normal Password" as advised, but it's still the same. Any help would be appreciate… (read more)

I keep getting the attached error msg when trying to send an email. I've changed it to "Normal Password" as advised, but it's still the same. Any help would be appreciated. Regards norman

Asked by G4AYU 1 day ago

Answered by david 1 day ago

  • Solved

Thunderbird 115.12.0 inline image encoding does not work.

Thunderbird 115.12.0 inline image encoding does not work and neither Thunderbird nor any other email client can decode the images. I would not be concerned if the images … (read more)

Thunderbird 115.12.0 inline image encoding does not work and neither Thunderbird nor any other email client can decode the images. I would not be concerned if the images were instead sent as attachments -- anything would be better than the situation right now. Here is what a the sent message looks like (truncated):

This is a multi-part message in MIME format.


fJQTc2gkwuQwHEClenU5juw1

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit

Hi all,

I was able to do this using custom CSS:


And the CSS:


Result can be seen at https://u3aboxhill.com.au/wp/

Regards -- Manfred

Sent from a device that prioritizes functionality over brand


fJQTc2gkwuQwHEClenU5juw1

Content-Type: multipart/related;

boundary="------------tIS0qvzUR0f5GnY1te0NeTQ6"

tIS0qvzUR0f5GnY1te0NeTQ6

Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit

<meta http-equiv="content-type" content="text/html; charset=UTF-8">

Hi all,

I was able to do this using custom CSS:


And the CSS:


Result can be seen at https://u3aboxhill.com.au/wp/

Regards
--
Manfred

Sent from a device that prioritizes functionality over brand


tIS0qvzUR0f5GnY1te0NeTQ6

Content-Type: image/jpeg; name="Screenshot_2024-06-28_12-30-21.jpg" Content-Disposition: inline; filename="Screenshot_2024-06-28_12-30-21.jpg" Content-Id: <part1.Mgqyv4eh.JLQ644nh@c14.au> Content-Transfer-Encoding: base64

/9j/4AAQSkZJRgABAQEBLAEsAAD/4QCuRXhpZgAASUkqAAgAAAAHABIBAwABAAAAAQAAABoB BQABAAAAYgAAABsBBQABAAAAagAAACgBAwABAAAAAgAAADEBAgANAAAAcgAAADIBAgAUAAAA gAAAAGmHBAABAAAAlAAAAAAAAAAsAQAAAQAAACwBAAABAAAAR0lNUCAyLjEwLjM0AAAyMDI0 OjA2OjI4IDEyOjM2OjE0AAEAAaADAAEAAAABAAAAAAAAAP/hDM9odHRwOi8vbnMuYWRvYmUu Y29tL3hhcC8xLjAvADw/eHBhY2tldCBiZWdpbj0i77u/IiBpZD0iVzVNME1wQ2VoaUh6cmVT ek5UY3prYzlkIj8+IDx4OnhtcG1ldGEgeG1sbnM6eD0iYWRvYmU6bnM6bWV0YS8iIHg6eG1w dGs9IlhNUCBDb3JlIDQuNC4wLUV4aXYyIj4gPHJkZjpSREYgeG1sbnM6cmRmPSJodHRwOi8v d3d3LnczLm9yZy8xOTk5LzAyLzIyLXJkZi1zeW50YXgtbnMjIj4gPHJkZjpEZXNjcmlwdGlv biByZGY6YWJvdXQ9IiIgeG1sbnM6eG1wTU09Imh0dHA6Ly9ucy5hZG9iZS5jb20veGFwLzEu MC9tbS8iIHhtbG5zOnN0RXZ0PSJodHRwOi8vbnMuYWRvYmUuY29tL3hhcC8xLjAvc1R5cGUv UmVzb3VyY2VFdmVudCMiIHhtbG5zOmRjPSJodHRwOi8vcHVybC5vcmcvZGMvZWxlbWVudHMv MS4xLyIgeG1sbnM6R0lNUD0iaHR0cDovL3d3dy5naW1wLm9yZy94bXAvIiB4bWxuczp4bXA9 Imh0dHA6Ly9ucy5hZG9iZS5jb20veGFwLzEuMC8iIHhtcE1NOkRvY3VtZW50SUQ9ImdpbXA6 ZG9jaWQ6Z2ltcDo0M2Q5N2E0MS1mNGI1LTQ3NTItYTA3Zi1lMGE5MGIwMmJiOWYiIHhtcE1N

Asked by Manfred Bartz 17 hours ago

Answered by Manfred Bartz 17 hours ago

  • Solved

Updated 64-bit program is installed in the program files (x86) folder

I'm running Windows 10 Pro (64-bit). I have two different versions of Thunderbird installed on my system; one is installed in Program Files (64-bit version 125.0.0.0 date… (read more)

I'm running Windows 10 Pro (64-bit). I have two different versions of Thunderbird installed on my system; one is installed in Program Files (64-bit version 125.0.0.0 dated 04/23/2024—old version) and the other is installed in Program Files (x86) (64-bit version 115.12.2.0 dated 06/25/2024—the current version). The shortcut icon on my desktop (which I never use) runs the older version located in the Program Files folder while the shortcut icon on my taskbar (and also the one in my Start menu) runs the updated version located in the Program Files (x86) folder.

As an aside, there are 21 .dll files in the Program Files (x86) folder (all starting with api-ms-win and dated 09/27/2023) while none of those files are in the Program Files folder.

FYI, I have been using Thunderbird on this PC for almost five years.

How do I fix this problem so that I have only the current version of Thunderbird run from the proper folder, Program Files?

Asked by adlerkralle 2 days ago

Answered by david 2 days ago

  • Solved

inbox

My inbox had about 200 total messages, 112 new & unopened. Suddenly, all but 12 disappeared (4 unopened). How do I get thos ewhich disappeared? Thanks! Bob

Asked by Bob Carson 2 days ago

Answered by Bob Carson 20 hours ago

  • Solved

Shortcuts: Button to add new ones no longer available

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can n… (read more)

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

Asked by Martin Müller 2 days ago

Answered by Martin Müller 1 day ago

  • Solved

gpg/encrypt: message cannot be decrypted (there are unknown problems with this encrypted message)

I've configured an external gpg key for use in Thunderbird, but I'm unable to decrypt an encrypted message sent to myself via thunderbird. I've attached the error thunder… (read more)

I've configured an external gpg key for use in Thunderbird, but I'm unable to decrypt an encrypted message sent to myself via thunderbird. I've attached the error thunderbird gives me.

Sending a normal email, a signed email and an encrypted email works just fine. Verifying a signed email also works fine.

Extracting the GPG message, and attempting to manually decrypt it via gpg gives me the following error:

$ gpg --decrypt enc.txt gpg: encrypted with cv25519 key, ID 0xREDACTED, created 2020-01-01

     "REDACTED"

gpg: encrypted with cv25519 key, ID 0xREDACTED, created 2020-01-01

     "REDACTED"

gpg: [don't know]: invalid packet (ctb=2d) gpg: [don't know]: invalid packet (ctb=2d)

I followed the instructions here to setup my YubiKey OPGP w/ Thunderbird: https://wiki.mozilla.org/Thunderbird:OpenPGP:Smartcards#Configure_an_email_account_to_use_an_external_GnuPG_key

Asked by Sarthak 1 day ago

Answered by Matt 1 day ago

  • Solved

Pressing Enter key moves email message from Inbox to Trash

Now and then, when I press the Enter key, Thunderbird moves the current email message from Inbox to Trash instead of opening the message in a new tab. I am using Versi… (read more)

Now and then, when I press the Enter key, Thunderbird moves the current email message from Inbox to Trash instead of opening the message in a new tab.

I am using Version 115.11.1 (32-bit) on Windows 11.

Asked by Gary 1 week ago

Answered by Gary 1 day ago

  • Solved

Delete shortcut in mail previews pane

I would like to delete a mail without opening the mail or without a right-click. Please refer the images to understand what I am saying. The attached pic is from Window… (read more)

I would like to delete a mail without opening the mail or without a right-click.

Please refer the images to understand what I am saying.

The attached pic is from Windows default Mail app. I was talking about the red delete icon. Is it available in thunderbird too?

Thank you.

Asked by The Lightning 1 day ago

Answered by david 1 day ago