Форум поддержки Thunderbird

All - there are enough questions on backups/restores that I don't want to load everyone down with an involved question, I'll try to keep it simple:

1- Using Mozbackup utility - appears to generally work fine and handy but continues to a) restore old accounts long gone (i.e. not present in Accounts list when backup file created with Mozbackup and b) does not restore complete set of new accounts (via Imapmail\*.com account files I take it). I am guessing that if any *.com account file is still sitting in \ImapMail folder and included in the .pcv file Mozbackup will try to restore this and set it up in Accounts list, so I'm going to try deleting all obsolete account *.com files before I do backup this time. Question remains about the non-restore of newer *.com account files though, which WERE present in \Imapmail folder at make backup.

Also, restore does not carry account server info into new accounts list, just the placeholder account name (in the list in Accounts pane on left). I have to repeatedly re-enter server info, re-establish connection, etc. Deficiency in Mozback or is this a safety thing?

2- see attached pic. Either Mozbackup, or something, is creating number-incremented copies of the account *.com files, with the newest (present time) copy having the highest added -# onto file name. Why is this and is it old to delete earlier/old dated files?

I am getting the feeling that it's safer/wiser to just manually backup-recopy all \Imapmail\*.com files (and *.msf files) into \Imapmail folder as per this post:

    Restoring from a backup?
     https://support.mozilla.org/en-US/questions/1381072

Any feedback appreciated! jt

Hi :)

I don't remember if I had an extension installed but I would like to have my old account layout back. I put the photos for you to understand. Is possible?

Thank you

I use Yahoo Mail. I am receiving a [TRYCREATE] select error on Junk below Archive. This is a dead folder.

In the Trash, the subfolder "Junk" is my SPAM folder for Yahoo Mail.

I want to have the subfolder junk replace the folder junk and stop the [TRYCREATE] select error place.

What do I need to do to fix this problem?

On replacing a profile from a backup due to problems all sqlite, json and msf type files appeared in the folders list insted of the folders and there is no address books. Have made a clean install of Thunderbird and tried again to use various profile backups but get the same problem.

I am running win 10 (64) with thunderbird 102.6.1 (64-bit) and in the past 2 days keep getting a pop-up from ieee - I was a member. I contacted ieee and my account was deleted. A full scan using current version avast free did not find anything. I tried logging in and was rejected.

When this pop-up appears, there is an additional listing in task manager under thunderbird.

I find it extremely annoying to keep getting this pop-up.

I am also using comodo firewall.

I am also contacting avast and comcodo.

Any suggestions etc would be appreciated.

Hello, have any of you encountered such a problem as different email content than it should be? On the main server the content is correct, only through the thunderbird application I encountered such a problem. Is there any solution to this problem ?

This is the error I get. I know nothing about programming and I have just downloaded thunderbird about 2 weeks ago and still trying to get it to work properly, i have come from outlook 2016.

I receive an email and it is in my inbox. the bottom half of the "window" has the email message in it when I click on the message in the list. I hover my mouse pointer over the senders name and a box opens up. In that box are several options one of them is a + symbol which indicates by clicking on it I can add to the address book. BUT when I click on it I get a really small error box which I have to maximise to read. When I do maximise the box it says "problem loading page" and in the middle of the window is

File not found

The file jar:file:///C:/Program Files/Mozilla Thunderbird/omni.ja!/chrome/messenger/content/messenger/addressbook/abNewCardDialog.xhtml cannot be found. Please check the location and try again.

   Check the file name for capitalisation or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Is it possible for someone to suggest what I might do to fix it.

I am using Windows 11 Pro 10.0.22000 build 22000 x64 Intel Core i5

Thanks Norman

Hopefully nearing the end of a long saga. Used Comcast email and T'bird for many years. In November I wanted to add a new address to Comcast and that's when my troubles began - it was like quicksand: passwords, and more passwords etc. it became worse and worse and ... worse! I gave up on Comcast and opened Yahoo and iCloud email addresses and engaged Apple Mail. I've used Macs since about 1985 and used individual apps for browsing, mail, office suite etc. I'm used to having an "Address Book" as part of a mail program; Apple Mail has no address book their Mail reads "Contacts" for an address - very nice if one is using an iPhone but not so on my desktop Mac - so I return to Thunderbird which I'm used to. We oldies single task - it's like driving 25 MPH.

Today Matt helped with the correct authentication method to get my T'bird logged on to Yahoo, now to the rest of it:

I need to unfreeze T'bird's opening page which shows a Nov. 18 email as the newest message - I can't click the page away, only scroll to older messages. I sent myself a message today but it doesn't appear as a received message. Could the Mailbox be at capacity? I'm running T'bird v115.6.0 on Mac OS 13.6.3 and it was OK until I poked the hornets' nest.

Any thoughts are appreciated

Have one PC that thunderbird is crashing on. Program appears on the screen for a second or two then crashes, then I get the crash report popup. I tried starting thunderbird in safe mode and had the same results. Here are the last two crash reports, I have more if needed. bp-69869915-73ce-42e9-ab1b-30bbf0221122 bp-2b617d21-dc6c-4dcb-863f-27ff50221122

Thank you for any help that you may offer.

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-virus (I'm using a Mac). When I turn off the firewall, I can send one email out, sometimes two, then they will no longer go out. I tried deleting Thunderbird from the firewall, then adding it again. Nothing doing. This occurs with both email addresses I use.

Should I remove Thunderbird from my computer and start over? Or is it a lost cause?

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the thread of any conversation that may result from my Q ??? Will I get an email ?

Thunderbird didn't seem to download properly. My Thunderbird window does not have the top lines that say: File, Edit, View, etc., and Get Mail Write, Address Book.

The last auto upgrade included a calendar function, which I switched off as I thought this was causing the problem. But now after all the messages have downloaded, I get the usual pop-up box in the bottom right of the screen telling me I have received x messages but it only half fades in and the whole PC jams. CTR-ALT-DEL does not work and I can't switch to a different window or even click on anything in the Thunderbird screen. The only thing that I can do is hard reboot the PC and switch off the router, which allows me to start up Thunderbird without anything downloading. I am using Windows 7 and Avast as my AV. Any help would be gratefully appreciated.

The other day TB updated and since then it has not connected to any of 3 smtp servers I have accounts on - google mail, yahoo mail, and my own domain mail. Before the update no problems, for years. A few minutes ago I installed the latest beta version and it has the same problems. But, I can go to the 3 different accounts' webmail and get messages with no problems. I checked the server settings for my own domain email and nothing has changed. What happens is when it starts checking for messages it never stops or it might time out and it can't connect to the smtp server, but not every time. I have restarted TB in troubleshooting mode and it continues with the same problem. I also used the clear startup cache option still to no avail.

I'm using Win11, TB 102.3.2 (64bit).

chipwiegand@gmail.com

   Connection to server imap.gmail.com timed out.
   11:18 PM

hikingwithu2@yahoo.com

   Connection to server imap.mail.yahoo.com timed out.
   11:18 PM

author@wiegand.org

   Connection to server mail.wiegand.org timed out.
   11:17 PM

chip@wiegand.org

   Connection to server mail.wiegand.org timed out.
   11:17 PM

sales@wiegand.org

   Connection to server mail.wiegand.org timed out.

This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. hiddenWindow.html services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.jsm:330 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. Troubleshoot.jsm:651:30 WebGL context was lost. 2 Troubleshoot.jsm:713:17

 Application Basics

   Name: Thunderbird
   Version: 102.3.2
   Build ID: 20221005130639
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.3.2
   OS: Windows_NT 10.0 22000
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 2
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 29.9 GB
   Disk Space Available: 10.2 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) mail.wiegand.org:143, 2, 3
     OUTGOING: , mail.wiegand.org:587, 2, 3, true

   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3

   account3:
     INCOMING: account3, , (imap) mail.wiegand.org:143, 2, 3
     OUTGOING: , mail.wiegand.org:587, 2, 3, true

   account4:
     INCOMING: account4, , (imap) mail.wiegand.org:143, 2, 3
     OUTGOING: , mail.wiegand.org:587, 2, 3, true

   account5:
     INCOMING: account5, , (imap) imap.gmail.com:993, 3, 10
     OUTGOING: , smtp.gmail.com:465, 3, 10, true

   account6:
     INCOMING: account6, , (imap) imap.mail.yahoo.com:993, 3, 10
     OUTGOING: , smtp.mail.yahoo.com:465, 3, 10, true

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled: true
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

     Web Content: 1 / 8
     GPU: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

 Security Software

   Type: Name

     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall: Microsoft Firewall

 Graphics

     Features
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     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
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     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon(TM) Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.13044.0)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
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     Direct2D: true
     Target Frame Rate: 60
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     GPU #1
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     Subsys ID: 00000000
     RAM: 2048

     GPU #2
     Active: No
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     Diagnostics
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     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: AAAMSExpbm8CEAAAbW50clJHQiBYWVogB84AAgAJAAYAMQAAYWNzcE1TRlQAAAAASUVDIHNSR0IAAAAAAAAAAAAAAAAAAPbWAAEAAAAA0y1IUCAgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARY3BydAAAAVAAAAAzZGVzYwAAAYQAAABsd3RwdAAAAfAAAAAUYmtwdAAAAgQAAAAUclhZWgAAAhgAAAAUZ1hZWgAAAiwAAAAUYlhZWgAAAkAAAAAUZG1uZAAAAlQAAABwZG1kZAAAAsQAAACIdnVlZAAAA0wAAACGdmlldwAAA9QAAAAkbHVtaQAAA/gAAAAUbWVhcwAABAwAAAAkdGVjaAAABDAAAAAMclRSQwAABDwAAAgMZ1RSQwAABDwAAAgMYlRSQwAABDwAAAgMdGV4dAAAAABDb3B5cmlnaHQgKGMpIDE5OTggSGV3bGV0dC1QYWNrYXJkIENvbXBhbnkAAGRlc2MAAAAAAAAAEnNSR0IgSUVDNjE5NjYtMi4xAAAAAAAAAAAAAAASc1JHQiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAFhZWiAAAAAAAADzUQABAAAAARbMWFlaIAAAAAAAAAAAAAAAAAAAAABYWVogAAAAAAAAb6IAADj1AAADkFhZWiAAAAAAAABimQAAt4UAABjaWFlaIAAAAAAAACSgAAAPhAAAts9kZXNjAAAAAAAAABZJRUMgaHR0cDovL3d3dy5pZWMuY2gAAAAAAAAAAAAAABZJRUMgaHR0cDovL3d3dy5pZWMuY2gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAZGVzYwAAAAAAAAAuSUVDIDYxOTY2LTIuMSBEZWZhdWx0IFJHQiBjb2xvdXIgc3BhY2UgLSBzUkdCAAAAAAAAAAAAAAAuSUVDIDYxOTY2LTIuMSBEZWZhdWx0IFJHQiBjb2xvdXIgc3BhY2UgLSBzUkdCAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGRlc2MAAAAAAAAALFJlZmVyZW5jZSBWaWV3aW5nIENvbmRpdGlvbiBpbiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAACxSZWZlcmVuY2UgVmlld2luZyBDb25kaXRpb24gaW4gSUVDNjE5NjYtMi4xAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAB2aWV3AAAAAAATpP4AFF8uABDPFAAD7cwABBMLAANcngAAAAFYWVogAAAAAABMCVYAUAAAAFcf521lYXMAAAAAAAAAAQAAAAAAAAAAAAAAAAAAAAAAAAKPAAAAAnNpZyAAAAAAQ1JUIGN1cnYAAAAAAAAEAAAAAAUACgAPABQAGQAeACMAKAAtADIANwA7AEAARQBKAE8AVABZAF4AYwBoAG0AcgB3AHwAgQCGAIsAkACVAJoAnwCkAKkArgCyALcAvADBAMYAywDQANUA2wDgAOUA6wDwAPYA+wEBAQcBDQETARkBHwElASsBMgE4AT4BRQFMAVIBWQFgAWcBbgF1AXwBgwGLAZIBmgGhAakBsQG5AcEByQHRAdkB4QHpAfIB+gIDAgwCFAIdAiYCLwI4AkECSwJUAl0CZwJxAnoChAKOApgCogKsArYCwQLLAtUC4ALrAvUDAAMLAxYDIQMtAzgDQwNPA1oDZgNyA34DigOWA6IDrgO6A8cD0wPgA+wD+QQGBBMEIAQtBDsESARVBGMEcQR+BIwEmgSoBLYExATTBOEE8AT+BQ0FHAUrBToFSQVYBWcFdwWGBZYFpgW1BcUF1QXlBfYGBgYWBicGNwZIBlkGagZ7BowGnQavBsAG0QbjBvUHBwcZBysHPQdPB2EHdAeGB5kHrAe/B9IH5Qf4CAsIHwgyCEYIWghuCIIIlgiqCL4I0gjnCPsJEAklCToJTwlkCXkJjwmkCboJzwnlCfsKEQonCj0KVApqCoEKmAquCsUK3ArzCwsLIgs5C1ELaQuAC5gLsAvIC+EL+QwSDCoMQwxcDHUMjgynDMAM2QzzDQ0NJg1ADVoNdA2ODakNww3eDfgOEw4uDkkOZA5/DpsOtg7SDu4PCQ8lD0EPXg96D5YPsw/PD+wQCRAmEEMQYRB+EJsQuRDXEPURExExEU8RbRGMEaoRyRHoEgcSJhJFEmQShBKjEsMS4xMDEyMTQxNjE4MTpBPFE+UUBhQnFEkUahSLFK0UzhTwFRIVNBVWFXgVmxW9FeAWAxYmFkkWbBaPFrIW1hb6Fx0XQRdlF4kXrhfSF/cYGxhAGGUYihivGNUY+hkgGUUZaxmRGbcZ3RoEGioaURp3Gp4axRrsGxQbOxtjG4obshvaHAIcKhxSHHscoxzMHPUdHh1HHXAdmR3DHeweFh5AHmoelB6+HukfEx8+H2kflB+/H+ogFSBBIGwgmCDEIPAhHCFIIXUhoSHOIfsiJyJVIoIiryLdIwojOCNmI5QjwiPwJB8kTSR8JKsk2iUJJTglaCWXJccl9yYnJlcmhya3JugnGCdJJ3onqyfcKA0oPyhxKKIo1CkGKTgpaymdKdAqAio1KmgqmyrPKwIrNitpK50r0SwFLDksbiyiLNctDC1BLXYtqy3hLhYuTC6CLrcu7i8kL1ovkS/HL/4wNTBsMKQw2zESMUoxgjG6MfIyKjJjMpsy1DMNM0YzfzO4M/E0KzRlNJ402DUTNU01hzXCNf02NzZyNq426TckN2A3nDfXOBQ4UDiMOMg5BTlCOX85vDn5OjY6dDqyOu87LTtrO6o76DwnPGU8pDzjPSI9YT2hPeA+ID5gPqA+4D8hP2E/oj/iQCNAZECmQOdBKUFqQaxB7kIwQnJCtUL3QzpDfUPARANER0SKRM5FEkVVRZpF3kYiRmdGq0bwRzVHe0fASAVIS0iRSNdJHUljSalJ8Eo3Sn1KxEsMS1NLmkviTCpMcky6TQJNSk2TTdxOJU5uTrdPAE9JT5NP3VAnUHFQu1EGUVBRm1HmUjFSfFLHUxNTX1OqU/ZUQlSPVNtVKFV1VcJWD1ZcVqlW91dEV5JX4FgvWH1Yy1kaWWlZuFoHWlZaplr1W0VblVvlXDVchlzWXSddeF3JXhpebF69Xw9fYV+zYAVgV2CqYPxhT2GiYfViSWKcYvBjQ2OXY+tkQGSUZOllPWWSZedmPWaSZuhnPWeTZ+loP2iWaOxpQ2maafFqSGqfavdrT2una/9sV2yvbQhtYG25bhJua27Ebx5veG/RcCtwhnDgcTpxlXHwcktypnMBc11zuHQUdHB0zHUodYV14XY+dpt2+HdWd7N4EXhueMx5KnmJeed6RnqlewR7Y3vCfCF8gXzhfUF9oX4BfmJ+wn8jf4R/5YBHgKiBCoFrgc2CMIKSgvSDV4O6hB2EgITjhUeFq4YOhnKG14c7h5+IBIhpiM6JM4mZif6KZIrKizCLlov8jGOMyo0xjZiN/45mjs6PNo+ekAaQbpDWkT+RqJIRknqS45NNk7aUIJSKlPSVX5XJljSWn5cKl3WX4JhMmLiZJJmQmfyaaJrVm0Kbr5wcnImc951kndKeQJ6unx2fi5/6oGmg2KFHobaiJqKWowajdqPmpFakx6U4pammGqaLpv2nbqfgqFKoxKk3qamqHKqPqwKrdavprFys0K1ErbiuLa6hrxavi7AAsHWw6rFgsdayS7LCszizrrQltJy1E7WKtgG2ebbwt2i34LhZuNG5SrnCuju6tbsuu6e8IbybvRW9j74KvoS+/796v/XAcMDswWfB48JfwtvDWMPUxFHEzsVLxcjGRsbDx0HHv8g9yLzJOsm5yjjKt8s2y7bMNcy1zTXNtc42zrbPN8+40DnQutE80b7SP9LB00TTxtRJ1MvVTtXR1lXW2Ndc1+DYZNjo2WzZ8dp22vvbgNwF3IrdEN2W3hzeot8p36/gNuC94UThzOJT4tvjY+Pr5HPk/OWE5g3mlucf56noMui86Ubp0Opb6uXrcOv77IbtEe2c7ijutO9A78zwWPDl8XLx//KM8xnzp/Q09ML1UPXe9m32+/eK+Bn4qPk4+cf6V/rn+3f8B/yY/Sn9uv5L/tz/bf//
     Display0: 1920x1080@59Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0
     GPUProcessPid: 4156
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_QUALIFIED: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by default
     WEBRENDER_SOFTWARE: available by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     VIDEO_OVERLAY: blocked by default: Blocklisted by gfxInfo
     HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): 46.24ms (2.64)

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Speaker / Headphone (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&22bad515&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 512

       1 - 40'TV (AMD High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&56fd62b&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Microphone Array (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&22bad515&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       Mezcla estéreo (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C879E&REV_1000\5&22bad515&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\chip\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\chip\AppData\Roaming\Thunderbird\Profiles\knbkh2mi.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\chip\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini

 Important Modified Preferences

   browser.search.region: CO
   extensions.lastAppVersion: 102.3.2
   font.internaluseonly.changed: false
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x15d8
   gfx.crash-guard.wmfvpxvideo.driverVersion: 30.0.13044.0
   idle.lastDailyNotification: 1665111217
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1664813869
   privacy.donottrackheader.enabled: true
   privacy.purge_trackers.date_in_cookie_database: 0
   security.sandbox.content.tempDirSuffix: {cb5906e7-f9a5-4731-9dda-e70559afd269}
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1664397255
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator:

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.34.1
     4.34.1

     NSS
     3.79.1
     3.79.1

     NSSSMIME
     3.79.1
     3.79.1

     NSSSSL
     3.79.1
     3.79.1

     NSSUTIL
     3.79.1
     3.79.1

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true

 Startup Cache

   Disk Cache Path: C:\Users\chip\AppData\Local\Thunderbird\Profiles\knbkh2mi.default-release\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: false
   Wrote to Disk Cache: true

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-US","es-CO"]
     Regional Preferences: ["en-US"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: Mozilla Save to PDF
   print.more-settings.open: true
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_bgcolor: false
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_bgimages: false
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_duplex: 0
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_edge_bottom: 0
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_edge_left: 0
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_edge_right: 0
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_edge_top: 0
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_footercenter:
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_footerleft: &PT
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_footerright: &D
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_headercenter: &T
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_headerleft:
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_headerright:
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_in_color: false
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_margin_bottom: 0.5
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_margin_left: 0.5
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_margin_right: 0.5
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_margin_top: 0.5
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_orientation: 0
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_page_delay: 50
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_paper_height: 11
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_paper_id: 1
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_paper_size_unit: 0
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_paper_width: 8.5
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_resolution: 600
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_reversed: false
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_scaling: 1
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_shrink_to_fit: true
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_to_file: false
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_unwriteable_margin_bottom: 12
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_unwriteable_margin_left: 12
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_unwriteable_margin_right: 12
   print.printer_HPF5A9DC_(HP_Smart_Tank_610_series).print_unwriteable_margin_top: 12

When I try to create a filter there is no "OK" button, so obviously filter can't be created. I tried the command % sudo rm ~Library/Thunderbird/Profiles/vwybotat.default % session.json Got the response zsh: no such user or named directory: Library