Форум поддержки Thunderbird

Latest version of Thunderbird installed. Today, all attachments come in as winmail.dat files. I have removed and reinstalled LookOut (fix version), twice. Restarted TB and computer. No luck. PDF viewer is not compatible with my version of Thunderbird. Cannot open any file. I use this program exclusively. What am I missing? Thanks in advance. P.S. This seems to be a recurring issue.

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White for color rather than black. Allan

I've been using Thunderbird for years, always storing message on my machine. My local profile folder is now 2.3GB with 14,191 files in 688 folders. I suspect there is a lot of "orphaned" junk there. Most suspicious are hundreds of folders and files in subfolders named Cache and Cache.Trash, all dated in 2017. There is a cache2 folder that appears to be current.

I also have several other folders/files with dates (modified) back in 2017 and 2018, apparently no longer in use. I'm migrating to a new machine and would like to avoid junk if it's really junk. Is there a "cleanup" tool, or any guidance on how to identify and delete orphans?

Or... is there a way to "export" all and then "import" on a new machine. I've seen the migrate video, but it just tells how to copy/paste everything.

I need to forward the source information from emails I am receiving. Specifically these are spam emails that appear to be sent to me by me but of course I do not send myself spam. My email provider says I need to send him the source information from these emails but the only way I have found to do this is to open the source material and either 1) save it as a pdf or 2) cut and paste the source material into a new email message to my email provider. Both of these are tedious. In the old days I could expand the email header to reveal the source information and then forward the entire email with header (source info) visible but this option no longer seems available. Can you please help me? Much appreciated. --Harriet

A few versions of Thunderbird back, I could easily change the order of Local Folders by pressing down with the left mouse button and sliding the folder to the desired positions.

Now I can no longer do this.

Re-ordering local folders alphabetically would be helpful too.

Suggestions, please.

I've tried seeing if anyone has had this issue but i'm not finding a thread.

TL;DR. Gmail authentication screen pops up but does not allow authentication. It deletes your email input and prompts for your email again.

FULL EXPLANATION: Thunderbird 101.0b4 and my gmail account was previsiously configured and working properly. My Gmail 2FA/MFA was in place before I set up my gmail in Thunderbird again.

I am not sure at what point it stopped working. I don't remember what possible change could have triggered this on my end. Nor do I know if it happened with it specific upgrade to Thunderbird.

For the last few weeks, I occasionally open Thunderbird to access my gmail and it attempts to fetch my email from google but it's unable to authenticate. A Gmail authentication screen pops up but does not allow authentication. I input my email address I hit enter. It deletes my email input and prompts for my email again. It gives no error message and does not change screens. It does not prompt for the password. Nothing.

I'm not seeing any security issues presented with Google. So I'm not sure what's blocking this.

Somewhen before or with 91.2.1, the default action when opening an existing email became "Edit draft message." (W10 19043, synching to GMail) That setting is nonintuitive and just wrong. A default should NEVER be an action that commits to an irreversable behavior path. Please fix.

This extremely bad design "feature" has apparently been around quite a while and generates exactly the problems returned by a search here on "delete attachments Thunderbird." I first noticed the behavior just about the time GMail introduced two-factor authentication. Maybe no connection there, but ...

Recently (past 2 weeks) it takes a very long time for an email message to "send". Once in a while it will be almost normal speed but it might take as long as 20 seconds or more to send. Incoming seems fine and everything else seems to be working. My gmail a/c is very fast as are all other sites when loading. Has something happened recently that would cause this? Thanks so much for your help. mac a.

On 30 May, you may lose access to apps that are using less secure sign-in technology

To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

System: Windows 10, current version, with current updates.

               Thunderbird 91.9.0 (downloaded and installed on 5/14/22)

I have been unable to send from Gmail accounts for about a month. I can send from my Outlook and GMX accounts just fine, but not from my Gmail accounts.

I have verified all my IMAP settings per the instructions at https://support.google.com/mail/answer/7126229?hl=en

Please see the attachments for error messages.

Any help will be greatly appreciated.

This week, I started noticing people aren't getting my emails. I changed nothing that I know of in Thunderbird to create a propblem. I'm using Thunderbird 91.9.1 (32-bit). My outgoing smtp settings are:

Server Name - smtp.comcast.net Port - 465 Connection secrity - SSL/TLS Authentication method - normal password user name - ehersh316@comcast.net

The meesages I create go into my "sent" folder, but do not arrive at their destination. I did try a 'test' message to myself at the comcast address, and it comes to my inbox. But gmail and other addresses are not going through. I called Comcast and verified the port 465 as correct, and they had me try 587 which didn't work either. I log onto Comcast in my browser, and I can send email from there as a work-around. Can you help? thanks,

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

When I opened the Thunderbird Calendar this morning 99% of information, appointments, meetings, birthdays, etc. are missing. The Monthly view shows one or two events, the rest of the days are blank.

I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-versa. I am now experiencing for the first time in years a few emails missing in Thunderbird, but that are in the UF website. See for example the email below from PC-Progress I received yesterday (5/16th) at 10:28 am. It shows on the website under imbox, but not in Thunderbird. When in Thunderbird I put the PC-progress email in the search box it founds the email (see screenshot below), but when I click on it it goes to the conversation and the email is not there. Any suggestion?

In a previous thread 5 years ago, it has been asked how the e-mail filters can be backed-up. Back then, the suggestion was to locate the msgFilterRules.dat in the profile folder.

I just created a new user profile in Thunderbird 91.9.0 and I created some new filters, but the file msgFilterRules.dat hasn't appeared in the profile directory. Has the file been changed? Any tips on how to back-up the filters? Using Ubuntu 20.04.

SOLVED: one has to do the following steps:

1. Go to Help>More troubleshooting information>Profile Directory > Open directory 2. Right click, open in Terminal 3. type the command "find . -name 'msgFilterRules.dat'

this will list all the filters, dependent on different e-mail servers