Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Forwarding source information from an email

  • 7 ответов
  • 1 имеет эту проблему
  • 13 просмотров
  • Последний ответ от Toad-Hall

more options

I need to forward the source information from emails I am receiving. Specifically these are spam emails that appear to be sent to me by me but of course I do not send myself spam. My email provider says I need to send him the source information from these emails but the only way I have found to do this is to open the source material and either 1) save it as a pdf or 2) cut and paste the source material into a new email message to my email provider. Both of these are tedious. In the old days I could expand the email header to reveal the source information and then forward the entire email with header (source info) visible but this option no longer seems available. Can you please help me? Much appreciated. --Harriet

I need to forward the source information from emails I am receiving. Specifically these are spam emails that appear to be sent to me by me but of course I do not send myself spam. My email provider says I need to send him the source information from these emails but the only way I have found to do this is to open the source material and either 1) save it as a pdf or 2) cut and paste the source material into a new email message to my email provider. Both of these are tedious. In the old days I could expand the email header to reveal the source information and then forward the entire email with header (source info) visible but this option no longer seems available. Can you please help me? Much appreciated. --Harriet

Все ответы (7)

more options

One approach after pressing Cntl and U, is to click Edit, select all, copy, and then email to recipient.

more options

Thanks, but that is essentially the same as option 2 that I mentioned. I can open the source, copy it, paste it into a new email message and send to my email provider but that is cumbersome especially if I receive a slew of these scams. For example, I just received six more of these scam emails. I found it a little more efficient to open each source, then print to pdf (with a name referencing which scam it came from), and then I attached all six source files to one single email to send to my email provider. I am hoping he can find a pattern and stop the scam emails entirely. Perhaps he can block whoever is using my email address to send these scams to me (and presumably to lots of other folks). It just seems that sending each email, complete with its source material, would be a lot more efficient for me (and for my email provider). I hope there is a way to do this. It used to be easy!!

more options

Long term, I think it may help to find a way to stop them from annoying you, as spam continues forever. One approach is to see if your email provider has a spam tool online to assist. Another is to use a separate product to help. One free tool I've used successfully is MailWasher (free for one account). It checks mail first and, with your help, defines friends and foes and keeps them out of inbox deleting at the server. There are other tools that are free that can help, such as spamihilator. Many email providers provide online tools, such as spamassassin, to assist. Good luck.

more options

Thanks. I get it, but I can't block mail that claims to come from me. That would mean blocking myself and I am unwilling to do that I I do occasionally have a need to send myself an email (an article, for example, that I am reading online and need to have a copy of, or need to mail to someone else). Flagging my own email as a "foe" would not be the best solution for me. I am simply trying to get this particular attack to stop. As I said, in the old days I would simply expand a header and forward it, along with the email in question, to the relevant isp providers who could then track down the source of the spam and block it. But this time someone is using my email address to send out spam and I need it to stop. Ergo the need to know how to expand the header, with the source material, before forwarding to my helper. I agree it's a tough problem but I am hoping someone out there can suggest a way to do forward emails along with their headers these days.

more options

Okay, I have no solutions, but I'll share some ideas. You're wanting to continue using the same approach as before, but some new approaches may ease your burden. Of course, that's just my opinion. - one, get your email provider to install spam tracking tools online. There are several who provide the service. That is more effective use of his/her time than chasing your individual spam reports. - create a throwaway email id (although some email providers offer this service anyway) such as at gmail and set it to forward to you. Then, when you do have a need to send to yourself, send to the throwaway. Then you can write a filter in TB to toss mail send to and from you. - consider using some additional tool. Spamcop dot net does somewhat the same as you and that might free up your time. and it's free. And if you use just one account, Mailwasher can keep junk from inbox. I am not recommending that tool to the exclusion of other tools. It just happens to be one that I personally use.

Good luck.

more options

These are helpful, David, and I appreciate the time you are taking. I may try some of them but I am still hoping someone out there knows how to do what I need. Or that the Thunderbird folks are reading these exchanges occasionally and might take the query as a kind of feedback as to what features they might consider restoring.

It's been a while since I had to use that header-expanding feature but while I was researching and writing about "African" scam letters it was enormously useful to be able to expand a header, scroll through to identify the original sender, and report them to their internet service provider as abuse. It was satisfying to learn that internet service was shut down for some offenders. That is not my concern here. Here I am just hoping to learn how to expand headers so I can forward them, along with their emails, to my email guru (who happens to be a friend who is happy to help with the research and block these offenders from getting through to his server and pretending to be me).

So, Thunderbird, are you listening???

more options

The email provider does not want you to send the actual email because their spam filter will not allow it. The obvious method and the one email provider normally accepts, you already know about and it is the usual method as it gets past the spam filters.

Suggest you try the following as I've used it in the past.

Right click on spam email and select 'Copy to clipboard' > 'Headers' Open a new Write message Type in your comment explaining problem stating the headers of problem email are below. then use Ctrl+V to paste in the headers.


I understand your issue as I've also had these types of emails where it has apparently come from me to me. The problem you do not want is your email address being listed as sending spam. So making your email provider aware of the issue is a good way forward.

I created filters to look for something other than the From eg: Subject or Content The spammers can get sneaky and even split up words eg: McAFee may actually be like this in source: Mc AF ee So making it harder to filter on that word.