Форум поддержки Thunderbird

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Hello, I am trying to send emails from my iCloud account and it always fails due to the SMTP server timing out. I've tried making a new app-specific password, deleting and re-adding the account in Thunderbird, and made sure the authentication settings are right, but it still doesn't work. I can connect to the IMAP server just fine.

Hi, I've had this problem two other times with various upgrades, where my setting no longer works. I need horizontal lines between message headers in all folders. My eyes need the lines to be able to scan across and not get lost. I am using TB v115.3.3 on Windows 11 Home.

Here is an old version of my problem: https://support.mozilla.org/en-US/questions/1277758

Here is the full content of my userChrome.css file that is located here: C:\Users\Victoria\AppData\Roaming\Thunderbird\Profiles\hid4pw25.default\chrome

@namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul);

/* Add bottom border to thread pane (message list) */

1. threadTree treechildren::-moz-tree-row {

 border-bottom: 1px solid grey !important;

}

Thank you for any help.

--Victoria

I have had so much trouble with version 115 and looked online for answers. People recommended downgrading to 102, so I downloaded and re-installed that version, after deleting the file that was recommended from the Thunderbird folder (now I can't find the name of it!).

When I installed 102, it gave me the profile error message. I started to create a new profile and realized that will take me hours probably - I have multiple folders and email addresses in TB. So I decided to reinstall 115, and now it looks like there is no data at all. Help!

I'm using Windows 8.

Thanks

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder is there but no content is shown

Yet if I go to where the files are they seem to be there. They were working but I accidentally deleted the folder and out of the trash folder as well. If I go into “C:\Users\Sue\AppData\Roaming\Thunderbird\Archives.sbd” where the emails and folders are, they seem to be there but not showing in Thunderbird when I click on any folder in Archive and are appear top be very small, i.e. empty.

I have screen shots if you require but thought not appropriate at this stage.

I have recently signed up to Thunderbird and have taken out three subscriptions for three computers. I made a donation each time but I still get donation requests blocking my reading pane when using the service. Is there any way to stop these requests as I feel I have already shown my support?

When I click on a "mailto:"-link in my browser (firefox, on Linux), thunderbird opens a window to write a new mail. So far, so good.

However, the "from" address does not belong to the default SMTP server (as set in account settings/Outgoing Server). Instead it picks an address for which I don't even have an SMTP server configured (it is an old address which I only keep around for archive reasons).

I could not find anything about that problem anywhere. All I found where questions about how to change the default SMTP server, but I already have set up the correct SMTP server.

hi all, 115 changed some stuff on the main display and I'm not able to fix it or understand why. in the screenshot the "quick filter" smaller button is not needed or can be moved down as there is another one on the main toolbar (orange arrow) while the messages display toggle is not really needed as I don't think anyone use it daily. the yellow lines show a whole unused column not needed at all (and I don't really need to know the exact number of messages in a folder, or have it consume a whole column...). the green circle around the messages is because I can't seem to make the main display have bigger fonts. it's a messy display like that. how can I fix that? thanks :)

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new account directory (/home/cfi/.thunderbird/y4xyxmli.default), a technique that has worked many times in the past, but not this time. Previously, thunderbird has simply taken the settings from the backed up files and used those to connect to my organisation's mail server. Any ideas? How can I force Thunderbird to read the old account settings?

Many thanks.

Hi, I'm wondering why I'm seeing 1000+ emails going back to 2017 in my thunderbird gmail account. I have long since deleted most of these in the gmail web client, but when I set up my gmail address as a mailbox in thunderbird, I see them all once again. I looked around and didn't find any answers to this specific question. Thanks very much for helping me with this. -T

Until the latest update of Tbird, all personally set up gmail folders (aka labels) appeared as subfolders of the [Gmail] folder. After the update the [Gmail] folder has gone and all subfolders are new promoted to the higher level. This is very annoying when you have multiple accounts and want to view only the Inbox of each. I can't see a way to get [Gmail] to appear. If I view gmail from the browser then the [Gmail] label appears. How do I get Thunderbird to display this label?

RIchard

I have 4 accounts with different names but all with the same domain name (name1@samedomain.com, name2@samedomain.com ...). The first one set up perfectly and works. The 2nd and the 3rd can't retrieve mail from the server (didn't try the 4th yet). The SSL ports are the same for all. The passwords happen to be the same for all. (I haven't tried changing the 2nd and 3rd passwords as that seems unlikely to be the problem.) When initially setting up the 2nd or the 3rd I get a "Sending of password for user name2@samedomain.com did not succeed. Mail server pop.yyy.zzz responded: [AUTH Authentification failed." I've checked the passwords on both the client and the server ends multiple times and they are the same. Then, of course, periodically I get a pop-up with "Login to server pop.xxx.yyy with username name2@samedomain.com failed. When I go to the Account Settings screen with the 3 accounts and click on each Server Settings one after another, the only thing that changes is the User Name, yet the first account receives mail and the other 2 don't so everything is correctly set up. As an aside, I CAN SEND emails from the 2nd and 3rd accounts but can only RECEIVE and SEND from the 1st. Any help appreciated.

With the recent update on Thunderbird, and installing it on a new computer, I can't seem to locate where the setting is that shows "Read" after so many seconds of viewing. Could someone redirect me? Thanks so very much!

I successfully copied my very large profile (a lot of mail) from my old computer to a new installation. I have done this several times successfully in the past. The accounts and mail copied just fine, were immediately visible on starting the program and using the old profile name. The calendar, however, did not open with prior data displayed. The file(s) in the 'calendar' folder in the profile seem to have copied perfectly (the size is identical to the source) but still no joy. I tried the "import" tool, which I've never used before, but it hung up. Any and all advice and assistance will be most gratefully received and tried. Thanks.

I've searched the support knowledge base and read through every help item I can find using the terms search, email and headers, but am not finding anything about whether it is possible to search for specific emails based on data in email headers other than Subject, From, and the message body. I am hoping there is a way to search other email header fields such as Reply-to, Received, Return-Path, and Message-Id. Maybe others as well.

Is there a way to do this? If not, I would like to suggest it as a improvement for both the Global Search as well as the Quick Search functions.

Currently running Thunderbird 115.3.1.

Thanks!

Hello, I've found this article [[Knowledge Base Article|https://support.mozilla.org/en-US/kb/maildir-thunderbird]] which substantially says that the use of maildir is deprecated. Has anything changed from the time that article was posted? I'd like to use maildir, it seems to me a more rational way to store e-mails (and it's also better to make incremental backups).

Thanks in advance Denis

I have a camera setup that sends an email when motion is detected. The mail headers have a received field with a datetime corresponding (roughly) to the moment the detection occurred (as UTC+0). When I open Thunderbird it will show all the mails via IMAP with "Date" and "Received" as the moment Thunderbird will fetch them, not the actual received date. Thunderbird will remember these dates. Since all the dates are the same, it makes it impossible to order the mails by date received. Ordering the mails by subject is not 100% correct as the dates in the subject are not YYYYMMDD formatted (as UTC+2).

I'm using Thunderbird 115.3.2 on Arch Linux (x86_64). This issue was also present in 102, I'm not sure of 91, as I held off for Supernova before making this report.

Please see the attached images for clarification.

Just installed Thunderbird 115 on my wife's computer, and all seems well except there is no sent folder listed. Have tried google search for fixes, and have tried all fixes suggested but it still will not display.

Earlier this week I notice that my Thunderbird was upgraded to ver 115.3.3. Now sending email using address book LISTS fails to save the email as draft and fails sending the email. I can send the email if i list each person in the LIST in the TO field. However, none of my address book distribution LISTS work. I use the LIST every week, so I know it worked fine with the previous version??? I even tried to create a new list and that failed the same way, so it looks like LISTS do not work in Version 115.3.3??? Is there a way I can go back to the previous version of Thunderbird??

Troubleshooting Steps:

  1) Closed Thunderbird and retried email using a new LIST; FAILED
  2) Reboot PC and retried. FAILED.
  3) Sent email to multiple recipients without using LISTS. PASSED.
  4) Tried creating a new LIST using recipients I know work. FAILED.
  5) Update Histroy:
        Version 115.3.3 Installed 10/21/23
        Version 102.15.1 Installed 09/13/23
        Version 102.15.0 Installed 8/30/23
  6) Last successful email sent using a LIST on : 10/17/23
  7) Retested failure with Version 115.4.1 (64 bit). FAILS