Форум поддержки Firefox для Android

Here's s video showing the problem: https://streamable.com/5q8xt2

There's no indication of any website loading

Entering a new URL in the same tab isn't possible

I've tried force closing the app, deleting app data etc

The issue persists in incognito mode

The power draw can be heinous. In 37 minutes of use so far for this full charging cycle, it has used 5 times the power (measured by Android's battery page) as RedReader has in its roughly 2.5 hours. Is there a way that can be brought to heel a bit?

Hi there,

About 10 days ago, firefox stopped working on my android phone.
When I open the app, I can type something in the opening window but then it never loads the http address.

Do I need to delete the app and start again? will it delete any of my data?

Thankyou for your help,

I cannot upload any file on any website I delete nightly Firefox and download it again Nothing has changed. I give it promise now i try to upload image and the pictures dont upload This problem from last update

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I cannot even access add-on. Its just loading

When I google and address and the search results appear I want to click on the map and Mozilla to direct me to the Google Maps app. Instead, Mozilla opens the Playstore google for me to download the app which is stupid. The "stay in browser ask me to open the app is selected". Sometimes if I click on the map or directions nothing happens. It s not opening in browser and it s not opening in app either. I am using Poco X3 Pro, Android 13.

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages.

• Try to search: instantly stops loading, completely white tab, address bar content changes to search
• Try to enter an address directly: doesn’t load, completely white tab, address bar contents stay the same
• Force quitting and reloading doesn’t change anything
• Clearing cache doesn’t change anything
• Clearing data fixes the problem, at the cost of losing all home-screen customization, extensions, and search engine customization, which aren’t synced with the Firefox account

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

as subject, firefox is useless on my new Android 10 tablet now as it displays blank page for most sites, am using the lastest android version.

Posting this from my desktop computer.

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

Hi All,

I really hope someone more clever than me can help me figure this one out as it is being a real deal breaker. I am a long time FFox user and for the longest time I have just dismissed this behaviour as a network issue or something not related to the browser itself. Every now and again, when typing in a new url, Firefox simply stalls and does not connect. It does not matter what URL it is and if I close that tab and open a new one (or reuse an already opened one). The browser stubbornly is stuck in "loading" mode but in fact it is doing nothing. Sometimes closing the session (by swiping the browser up off the screen)and reopening firefox works, sometimes not so much, however, every time if I open a private window, i can access the typed URL 100% of the time. This finding tells me without any doubt that the problem is with Firefox and I imagine there is a fairly simple explanation and fix as for a top browser that is simply not acceptable. My wanderings on reddit unfortunately did not yield any positive result with people just accepting it as "quirk". My ff is up to date (114.2.0) and is running on a Samsung s21.

Thanks so much for any way out of this madness.,

I really like this app. I always use it on desktop also but after a few last updates I noticed that battery usage of this app increased a lot and the percentage is very high. 1 hour screen time on youtube was 4% battery usage but on the firefox side it was 17 min / 11% battery usage. If you fix this It will be perfect for me. Here are the screenshots with different days. And I'm using sync feature and ublock addon. I always close the opened apps and I use deep sleep feature on my samsung device. And I forced to close the app. For now I stop using firefox for test purposes.

Hello,

I've recently began to experience some pretty nasty behavior of firefox on android. After some time of using the browser (with closing the app in between), The screen starts to flicker (on every website) and the app becomes unusable. I have to force stop the app for it to work for a while again, until it starts flickering again. I have few theories myself (Something wrong with the web-engine, or garbage collector perhaps?) but I don't know how true they are. I did recently update to Android 14 and didn't see this behavior beforehand. I can't show a demonstration because I can't attach video's. Can I post a link to a video?

Dear Firefox Support Team,

I am writing to seek assistance with a technical issue I've encountered while implementing a backdrop filter and animation on a navigation bar.

To provide some context, I have incorporated a backdrop filter effect on our navigation bar, accompanied by a translateX animation to reposition it smoothly. However, when testing the website in Firefox, I have noticed a noticeable choppiness in the animation performance. This issue persists on both desktop and Android devices.

To help you better understand the problem, I have included a screenshot, so you can see the issue.

I would greatly appreciate any guidance or suggestions you may have on how to address this problem and improve the performance of the backdrop filter and animation in Firefox.

For your convenience, here are the relevant links:

   Live Site URL: https://ohsorrow.me/Space-tourism-website/
   GitHub Repository: https://github.com/OhSorrow/Space-tourism-website

Your expertise and support in resolving this matter would be invaluable to our project. Thank you in advance for your time and assistance.

Sincerely, Aram

Just a white screen today.

• Restarting device didn't help
• Settings > Apps > Firefox Nightly > Force stop didn't help

Android has an option to clear a cache, but I don't know whether that is safe. Would prefer not to clear data if possible to avoid.

There is an issue with mobile version of Google page, page loads as white page even at freshly installed Firefox nightly without any addons etc. When searching via address bar results are presented normally, but then when click on Google button to go into main page it load white page again. In addition I have checked it in my other device and it was the same behaviour, so it seems that something wrong is with Google itself. When use option to view page in desktop/computer mode page loads normally.

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there,

I wanted to report an issue I've been experiencing on a popular news site, which seems to have been ongoing for several months now. I'm not sure if anyone else has been having this problem or if it's just me, but I thought it was worth bringing up.

The website in question is . https://alightmotion.net/

My expected behavior when browsing this site is to be able to open links and download files in the background while continuing to browse. However, I've noticed a few issues:

After opening a few tabs, Firefox for Android will hang for almost 30 seconds before doing a deep redraw/repaint of all tabs. It then functions normally until I try to open another background tab from the same website. During the hang, the tab interface continues to redraw, but the pages themselves do not repaint, and no tap events work. When the hang time ends, the pages appear to redraw from scratch, and the context pop-up for the third long-press appears on top of the tab I was looking at. This issue is 100% reproducible for me. Long-press fails when attempting to open the third background tab, but the repaint failure occurs earlier. There seems to be something toxic happening.

Interestingly, when I go back to my Android Home screen after experiencing this issue, there is a deep refresh/repaint, as if the phone has been swapped out or the garbage collector has run.

I have tried clearing all browsing data and using a guest account on my phone, but the issue persists. I don't have any add-ons installed, and neither Chrome nor Firefox Desktop exhibit this behavior. It seems to be specific to Firefox for Android.

Thank you for your help!