"What steps can I take to address an issue I'm encountering with the Mozilla Support website?"
"What steps can I take to address an issue I'm encountering with the Mozilla Support website?"
"What steps can I take to address an issue I'm encountering with the Mozilla Support website?"
Is Firefox automatically linked to my android phone if that's how I opened the account
I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a des… (читать ещё)
I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a desktop browser. This might be related to, but isn't entirely the same as, another issue I've read about here where the reader mode throws an error. My issue is different in that the reader mode simply isn't available. I don't get any error messages because there is no icon to click. Version 124.2
Anyone know if this is the same or a different issue? I almost exclusively read websites via reader mode so this is a significant impact to the way I browse and read things on my mobile device. Any help would be appreciated!
When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting info… (читать ещё)
When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting information.
This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (читать ещё)
This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.
I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? … (читать ещё)
I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? This has started since yesterday but everything was fine before then.
Which settings I have to change to save download from Firefox Android to an SD card instead of the tablets memory?
"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?" … (читать ещё)
"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"
Cannot open Firefox nightly for Android version 127.0a1 on my lg v60 Android version 13
It crashes instantly on startup
"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser cra… (читать ещё)
"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser crashes unexpectedly. I've tried clearing the cache and reinstalling the app, but the issue persists. Could you please provide some guidance on how to troubleshoot this issue or any possible fixes? Thanks in advance for your help!"
Firefox version 119 has no sync and save option in the drop down list. Cannot scan QR code without it. I am using windows 11
Thank you
Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (читать ещё)
Dear Mozilla support,
For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.
Attached the specs of my phone and Firefox browser.
Kind regards, Rick
Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (читать ещё)
Hello,
I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)
Thanks for any suggestions.
edited for clarity
Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox hand… (читать ещё)
Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox handles Youtube player. As I touch to maximize the screen it is a painful process : the image rotates to a smaller rectangle and after some seconds finally fills up the screen. Once in full screen video player control no longer works. The same did not occur with Chrome , in full screen I used to have control. I noticed previously on my desktop running Windows 10 that Fireworks it is much slower to go full screen on Youtube and to exit full screen. I think Firefox handles with more difficulty the Youtube player than Chrome , or perhaps I am missing something. Unfortunately I think I will have to return to Chrome on Android.
I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download… (читать ещё)
I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.
It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.
Please, fix up ASAP.
"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and ac… (читать ещё)
"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and accuracy. Thank you!"
My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters. ============================================================================ In the p… (читать ещё)
My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters.
============================================================================
In the past(2022), I had ever get in touch with <kapil@mozilla.com> by email about Fenix, which is available as Open Source on Github, to include it in our product.
But now, <kapil@mozilla.com> email address is not valid any more. So I had no choice but to leave an inquiry here.
==> Question 1
: Can you provide contact information for a new support person to replace <kapil@mozilla.com> for cooperation between LG Electronics and Mozilla? ============================================================================
============================================================================
Our team is considering a product for Android GO devices. So we're trying to mount the Firefox app here.
Because Android GO devices are low-end products (= RAM size : 2GB) An app such as Firefox Lite is more suitable than Firefox.
However, I found out that Firefox Lite support has ended. I also found articles mentioning Firefox Focus as a replacement.
==> Question 2
: From Mozilla's perspective, we would like to ask what method you could suggest for companies developing low-end products based on the Android GO platform to install Firefox apps. ============================================================================
Thanks.
When I click on reader mode in URL bar, I get the attached error
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