Форум поддержки Firefox

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

I use firefox (as mozilla) for decades ago. Never had issues, is super easy, fast and ...secure (?) A hacker last week have access on my Firefox, download ALL my saved passwords as CSV... as a plain TEXT and ATTACKS on my entire life!!! And the nightmare goes on and on... Stole my primary Google Account, Facebook, Instagram, Ubisoft, PayPal, Microsoft Account.... and other 20 sites beside this. For GOD sake, didn't you EVER think to place an extra security layer on this EXTREMELY SENSITIVE details??? A master password? 2FA or something else? Are you serious??? I'm so sorry BUT YOU'RE LOST MY TRUST!!!! Period!!! Give a change to your selves and PROTECT YOUR CUSTOMERS!

J'ai reçu une notification de Mozilla/firefox me demandant de fournir des autorisations supplémentaires pour les extensions McAfee® WebAdvisor. La notification indique que si je n'autorise pas les mises à jour, je devrai supprimer McAfee. S'agit-il d'une escroquerie ou d'une tentative de vol de données ? Je vous remercie.

Since the latest update, when I right-click on a bookmark or an item in the history list (from the menu or the bookmarks toolbar), I still get the menu that has items like "Open in new tab" or "Edit Bookmark".

However, the focus for the mouse stays on the previous menu, so that I can't click on anything in the "right-click menu", instead it is interpreted as a click in some random item in the previous menu.

Going into troubleshoot mode didn't help, so I don't think it's my configuration causing this.

Hi. Randomly, but very often, I cannot drag and drop move tabs. Other moving (p.e. "move to beginning") does work. After restart of Firefox, it works again - till it randomly does not.

Current Firefox (126.0) Kubuntu Installed via Snap

Please help me to understand why I keep getting the 'Gah! Your tab just crashed' message. This only started a couple of weeks ago, but is extremely annoying and makes me doubt the integrity of Firefox. The problem can be circumvented (at least for a while) by closing and re-opening Firefox, but I'd prefer not to have to keep doing this.

When I start Firefox it appears in a small window and it takes several tries to maximize it. In the past I right clicked on the Icon and I had a choice of setting the window to open in Maximum, this doesn't seem available now. How do I get the window to open in maximum on startup?

I always had one version of Firefox installed. I regularly update the software via Help >> About Still, after every update, I am getting multiple versions of Firefox listed at [Settings/Installed Apps] and [Control Panel/Uninstall or remove apps] on my Win11 23H2 22631.3593 (screenshot attached).

In order to get rid of outdated items from the list, I need to reinstall Firefox completely, but the same thing is happening with every update of Firefox.

Is there a way to resolve this and why is this happening?

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was also problematic.

How do I report something as "b roken" to firefox and do you agree it is broken?

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import and backup' and 'import bookmark from HTML' . Then select the Bookmark.HTML on the flash drive and 'Open'. But no bookmarks ever appear anywhere that I can find. How can I get the bookmarks?

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". This has been happening since I clicked on a mail in Mail to unsubscribe from a spam/phishing mail list, which seemed to result in me installing Firefox Private Browsing, which I had never subscribed to. I have tried uninstalling Private Browsing but there is no way of doing that. I have even uninstalled and then re-installed Firefox completely but I still have the same problem. Because of the problem I have now lost all my bookmarks and history, and am unable to create new bookmarks and history. I have been on the help forums and seen that I can Disable Private Browsing by going through my anti-virus (Avast), which I have not yet tried because what I would really like to achieve is uninstalling and not having Private Browsing on my Start menu, rather than simply disabling it. Anyway, would disabling it solve the bookmarks and history problem ? Can anyone give me the solution ? Thanks. As you may gather, I am not very techno so you would have to give me the idiot's version of any instructions or advice.

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone!

Still have all the files just a new user profile and the old one is gone?

Any help how to get Firefox bookmarks back would be much appreciated

Hello, I've chatted with the creators of the add on "Twitter X Ad Blocker" and asked why it isn't working any more. They told me they have an update made and ready but you have not approved it yet. What will it take to get you to approve the update so this will work again?

Thanks, Tracy

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6 Hi Sierra that works flawlessly. I tried sync and bookmarks came over to the Mac Studio but not any passwords. I tried importing via a .csv file and got the message: Import complete New passwords added: 0 Existing entries updated: 0 Duplicate entries found: 0 Errors 190 (not imported)

Firefox will NOT even save manually entered passwords. I suspect some problem with Sonoma's paranoid security but I cannot find a solution. Any suggestions?

Hi,

So I got a new ultra-ultra wide 32:9 monitor and I noticed when I have firefox maximized on my new monitor and switch focus to a different window all of the text on tabs on the full screened firefox would go very blurry. If I had the same firefox windows full sized on my 16:9 secondary monitor this didn't happen. I then tried having the windows not maximized on the new monitor and it did not do this behavior when it was occupying what I would say was 1/3 of the screen width but if I stretched the screen too far it would again go back to this blurry behavior. So it seems like the text for the tabs behaves differently after the firefox window is stretched to a certain width. On the non-stretched firefox windows the letters simply get darker which I find to look better than the blurring. I added a screenshot that shows the differences I am seeing, the firefox window on the bottom screen shows the blurring, if you look at what would be the left middle side of the screenshot, while the top and bottom middle firefox windows show what it seems like it should look like.

Thanks, Dan

Hello! I installed Firefox about a year ago, and for the entire duration it seems about 60% of the time the default fonts on various websites look weird (bold?). I have tried uninstalling/reinstalling Firefox, clearing the cache, etc. See attached images for examples. Help!