Форум поддержки Firefox

I got a notice that Firefox (and Thunderbird) were updated this morning. Took me an HOUR to find out how to make the miniscule font in my inbox larger. So.. suddenly, new problem.

When I click the Firefox icon to launch the browser, and reopen my tabs, It opens for a millisecond, then closes faster than I can try to read if there is an error. When I click it AGAIN, all my tabs are GONE and I have to search for them manually, which is a royal pain.

Why is this happening? How can I stop it from happening? This is annoying as hell.

I use Firefox on a PC to access Facebook (website, not app). This week the Messenger/Chat feature stopped working. I click the icon and it opens but nothing appears in the box, it just hangs. There is an option to open in its own window, but that also is blank - no past messages, no contact names, no ability to start new message. When I log onto Facebook in Edge, Messenger works fine in Facebook.

I've tried everything I found on the internet for this issue - updated and refreshed Firefox, cleared history/cache/cookies/site data, uninstalled and reinstalled Messenger, refreshed Facebook to initial settings, used Firefox in troubleshooting mode, reset everything, turned off browser, turned off my computer, used shift key to reload tab - nothing has worked. There are some instructions about stuck cookies, but I didn't understand them so I didn't try that one thing. I've gone into every menu I can find to try to figure out this issue, which isn't the end of the world, but I would appreciate some other ideas for what is suddenly causing this. Because now I have to redo all of my settings and preferences and logins and the problem still isn't fixed.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

I'm trying to connect to my Schneider XWPro Gateway for access to my solar inverter, and security policy on Firefox no longer't allows access. I can access using Safari by explicitly allowing access. Error from Firefox is as follows:

Secure Connection Failed

An error occurred during a connection to 192.168.1.120. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Your error message states there is a problem with a certificate conflict, however there is no apparent way to tell which certificate is causing the conflict, so there is nothing I can do about it. This is a new problem, I have been able to access this device in the past.

Any suggestions?

The problem is that even after I've tinkered with the about:config settings to prevent Firefox from restoring my previous session after a crash, it just won't listen! The changes I make in about:config don't seem to save, and every time Firefox crashes, it happily reloads my old tabs and windows.

Your assistance would be greatly appreciated!

OS: Arch Linux DE: Gnome 44

From a security / QOL pov I'd like to disable an extension on some websites, and was wondering if there were any methods to do this?

I searched this question first through reddit and the support site and found similar questions with no updates asked between 4-6 years ago, wondering if there's been a method implemented yet or if it's still not possible.

Thanks!

firefox is not prompting the primary password login dialog box and not even providing me "saved login"

Even when i tried to open password in settings so that i can manually copy paste them, it ask me to log in first as shown in picture but when i click on login, nothing happens, it does prompt primary password login dialog box.

as shown in picture below, even if i click login, it just does not work.

p.s tried clearing cash and cookies.

I occasionally use a site (www.zoomcare.com) which does not work properly with Firefox (I've been using Microsoft Edge (Windows 10) to access it). The problem comes when I try to login. I enter my username and password, and that brings up a blank page that does not redirect to anything, so I'm stuck.

Just out of curiousity, I was looking through Advanced Settings, and found security.csp.enableNavigateTo. It has been set to false, but when I set it to true, I am able to successfully login (I still go to the blank page, but after a brief pause, I'm redirected to a logged-in page).

I'd like to know something about the security implications of enabling this property. Is it a bad idea? (Not knowing, I've set it back to false and will continue to use Edge for now).

Recently, when I try to play a video on YouTube on Firefox, there is a flickering brightness effect (some aspects of the video seem to flicker bright and dark quickly) which is distracting and makes it difficult to watch anything. The effect persists even when launching in troubleshooting mode, and disabling hardware acceleration and restarting appears to have no effect. I have also been unsuccessful refreshing Firefox. Nevertheless, this issue is absent on Safari and Chrome when watching the same video.

Watching a solid colored video like this helps see the issue best, if it is happening to your device: https://www.youtube.com/watch?v=hJmFYZEcpZA The brightness switch is visible even when pausing the video.

When I find the same video two different places (ex: the Apple Sept 12 Event on Apple's site, versus on YouTube) only the YouTube video has the issue. However, I can't find any settings to change on YouTube to help this.

Chrome scrolls to element while Firefox doesn't for this URL with # :

https://www.service-public.fr/particuliers/actualites/A15610#titreChapitre_-5776306477855185115

There is an element with id "titreChapitre_-5776306477855185115" in the page (chapter "Personnes ayant un test de dépistage positif" which means "People who test positive to Covid", Chrome will scroll to this chapter (well, at least 60% of time it auto scrolls to the element) while Firefox will always display the top of the page.

Firefox is slightly better and more similar to Chrome on the english version for some reason : https://www.service-public.fr/particuliers/actualites/A15610?lang=en#titreChapitre_-5634635573997558496

I have a problem with PDF showing.

If I take PDF generated by the lilypond and I open it from link like https://gitlab.com/lilypond/lilypond/uploads/f51162c65d5194db6dd3b4fb86fa4e42/bug.pdf, PDF looks well. If I open same PDF from disk by using link like file:///tmp/bug.pdf , PDF looks different (wrong). Some ledger lines missing.

I am running firefox 117.0 (64 bit) for Arch linux.

This has been asked here before but I've tried EVERYTHING that was offered that time, none worked.

I've used Firefox since the start, and before, I used Netscape in the 90s. I'm ready to move to another browser forever if I can't fix this. Can anyone help please?

Only thing that worked was dumb workaround of changing my Home URL from https://www.google.com (which takes about 60 seconds to do a search) to https://www.google.com/search?q=BipTunia

The second works. (Was the last search I'd done, it worked, so I used it. Works fast if I delete the word it puts in the search field, do my new search and hit Enter)

I'm on Win 10, latest version (117). Fast computer, no viruses. All other programs closed.

Search on main Google URL works fine with same Google account on other browsers, not Firefox.

I HAVE TRIED ALL OF THESE (WITH NO JOY), plus rebooting Firefox every times;

--Cleared all cache, data and cookies. --Reset Firefox --Tried Firefox in Safe Mode --Signed in with different Google account. --Signed out of Google account. --Reinstalled Firefox --Tried with and without Hardware Acceleration on --Changed default Firefox Theme

Hi all. I've been using Firefox for years on my Mac. It's my browser of choice.

A couple of days ago, my Mac installed an OS update (v13.5.2). After the reboot, I opened Firefox and discovered that it, too, had installed an update (v117.0). But when I got into Gmail and tried to turn on desktop notifications, it said this:

Note: Notifications have been disabled in this browser.

And it's right--no other sites are sending me their usual notifications, either.

My problem is, I can't figure out why notifications are disabled in Firefox suddenly. I didn't disable them. I've tried clicking the lock on gmail's site and setting its permissions to allow notifications, but they aren't coming. I've checked my Mac's preferences, and Firefox has notifications enabled there, as usual. Gmail works fine on Chrome--notifications are working. I've tried reinstalling Firefox--no change. I've tried running Firefox in troubleshooting mode--no joy. Other sites aren't even asking for permission to send notifications. Like Gmail, they appear to believe notifications are disabled in the browser.

I've searched the web for solutions, but I can't find one that tells me where the enable/disable switch is. Can some kind soul please help me out here?

Thank you SO MUCH in advance!!

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

version 117.0 about to update. I am a SQL Server specialist, and know virtually nothing about web servers, browsers etc. I need to access the AZURE Portal in a private window to give access to a legacy login. I am now getting the firefox enable HTML5 Storage (Local and Session) in a private window before I can continue. I can get in fine in chrome without doing anything at all. What do I need to do in words of one syllable, such as go to the 3 bars, find this option, change this to that etc. Apologies, but any developer technical words about the web, or browsers will make my eyes to glaze over! It was all working up to about 1 week ago - new version with new options? Thanks, Clive

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Greetings,

I created a theme for myself via the Firefox Colors add-on, downloaded and uploaded the .xpi file to the Firefox add-on store and got it working great. However, I made one color tweak and when I went to upload the new .xpi file from Firefox Colors and when I go to manage my add-ons to update a new version, after uploading the updated theme, I get the following error:

"Version 1.0 already exists."

Not sure where I can go from here, but appreciate any help to get me able to update my theme.

If needed, here is my theme just in case: https://addons.mozilla.org/en-US/firefox/addon/gnome-adwaita-gtk4-dark/?utm_content=addons-manager-reviews-link&utm_medium=firefox-browser&utm_source=firefox-browser

Using Firefox 117.0 (64 bit) with Windows 10 Pro 22H2, I have www.google.co.uk set as the home page. Whenever I use the homepage search box to enter a search term, Firefox stalls for about 10 seconds before showing the search results. Selecting any search results opens the relevant page straightaway. Subsequent new searches using either the search box at the top of the results page or the home page again also has the 10 second delay. Using the search box in the Menu Bar does not have this delay - the results are shown straightaway. This has been happening for the past two weeks or so and using the previous version of Firefox. I've been using Firefox for many years and have never had this problem. Chrome works fine. I've tried all the "solutions" found on the internet, refreshed Firefow, tried a new profile, troubleshoot mode, etc, without any change. Also, within the past 24 hours, I can no longer open www.screwfix.com - with www.screwfix.com in the address bar, I get a completely white page without any error message. Screwfix opens fine with Chrome on this machine and with Firefox on Android tablet and phone. Please can you help with this. I'm in the UK. Thanks