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Thunderbird 91.4.1 authentication problems with gmail accounts

Yesterday, Thunderbird was automatically updated to 91.4.1 on my Windows 10 laptop. Now my gmail accounts fail to authorize. When I start Thunderbird, a splash screen app… (читать ещё)

Yesterday, Thunderbird was automatically updated to 91.4.1 on my Windows 10 laptop. Now my gmail accounts fail to authorize. When I start Thunderbird, a splash screen appears "Secure connection failed". The title bar on the splash screen says "Enter credentials for xxxxx@gmail.com on imap.gmail.com" (xxxxx represents my username). There is nowhere to enter credentials as far as I can see. I know for sure that the password I used was correct as I just signed in to gmail using a browser. Please help!

Задан dhayter54 8 месяцев назад

Последний ответ от Toad-Hall 5 месяцев назад

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Thunderbird Linux keeps asking for passwords where it didn't before

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail a… (читать ещё)

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail and will periodically scan for new mail. I could scan sub-folders like sent or trash without entering a password. Sending email requires inputting the password the first time. This behavior used to persist until I closed Thunderbird.

Here's how it is working now: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail. Initially I can enter sub-folders soon after startup without entering a password. After some number of minutes if I click on the inbox or do a "get new mail" or enter a sub-folder, it requires I enter the password again. Thunderbird no longer checks for new mail as it seems to have forgotten the password(s) I entered. Sending an email requires entering the password every time to send, and entering the password again every time so it can be copied to the sent folder.

I've been using Thunderbird for decades and this new behavior is very frustrating. 

I recently converted one of my emails (yahoo) to oauth2 as yahoo imap will soon be disabled. I noticed the new behavior after this change, but cannot definitely attribute the undesirable behaviour to this change. After this change, the yahoo account no longer requires entering the password upon opening Thunderbird, for entering sub-folders or sending mail. This appears to be persistent.

What I've tried with no success: Run Thunderbird with addons disabled - undesired behaviour. Reinstall current version of Thunderbird - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) - undesired behaviour. Reinstall current version of Thunderbird with no yahoo account - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) with no yahoo account - undesired behaviour.

Any assistance that could be provided would be greatly appreciated.

Here's the pertinent troubleshooting info: Name Thunderbird Version 68.12.0 Build ID 20200820223055 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0 OS Linux 4.19.0-10-amd64 Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account2 (none) Local Folders None Normal password account3 (imap) imap.gmx.net:993 SSL/TLS Normal password mail.gmx.net:587 SSL/TLS Normal password true account4 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:587 SSL/TLS Normal password true account5 (imap) imap.mail.yahoo.com:993 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS Normal password true

Задан gargamon 2 года назад

Последний ответ от Toad-Hall 1 год назад

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Print preview no longer available from the inbox message listing

Before this latest update i could go to the list of messages in my inbox, rigth click on a message and selecte print preview, i was using this feature to avoid opening em… (читать ещё)

Before this latest update i could go to the list of messages in my inbox, rigth click on a message and selecte print preview, i was using this feature to avoid opening emails that i was not sure if it was spam or something that i would be interested on. The option is no longer available with Thunderbird 91.1.1 (64-bit), what happen, why this feature was removed? Programming team running amok again? or QA team sleeping at the wheel? Please put back that option thanks

Задан jgbittar 1 год назад

Последний ответ от Toad-Hall 11 месяцев назад

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Secure connection failed

Yesterday morning, I started receiving a "secure connection failed" message when trying to retrieve email from imap.gmail.com. I searched Mozilla Support and tried the fo… (читать ещё)

Yesterday morning, I started receiving a "secure connection failed" message when trying to retrieve email from imap.gmail.com. I searched Mozilla Support and tried the following, which apparently worked for others:

"First, delete all entries in Tools/Options/Security/Passwords/Saved Passwords. Press Alt if the Menu Bar with Tools is hidden, or click the 3-bar icon, Options/Options/Security/Passwords/Saved Passwords.

Next, use these settings for IMAP accounts: imap.gmail.com on port 993, SSL/TLS, OAuth2 authentication, User Name = email address. For POP accounts: pop.gmail.com on port 995, SSL/TLS, OAuth2 authentication, User Name = email address. For SMTP: smtp.gmail.com on port 465, SSL/TLS, OAuth2 authentication, User Name = email address.

After you've deleted the passwords, restart TB and enter the regular account password, not an app password, in the OAuth browser window when prompted."

It doesn't work for me...I keep getting error messages. Suggestions? Thanks!!

Задан Charles Syrett 1 год назад

Последний ответ от BPTao 8 месяцев назад

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Clear history

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profi… (читать ещё)

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profile, but cannot open Firefox replace the profile information. Can someone help?

Also, if someone should ask a question, how do I reply?

Thank you, Blair Ryan [removed email from public]

Задан ryan97205 7 месяцев назад

Последний ответ от FredMcD 7 месяцев назад

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Office 365 cookie issue

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Kno… (читать ещё)

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies" to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail.

Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks.

I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation?

Задан Mace2 1 год назад

Последний ответ от jonzn4SUSE 1 год назад

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (читать ещё)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Задан The Boss 5 месяцев назад

Последний ответ от cor-el 1 месяц назад

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Two verification authenticator

Hi, I missed my two-step login, I do not have any device logged in. All my passwords were stored in this account, I desperately need it, please send me the recovery code … (читать ещё)

Hi, I missed my two-step login, I do not have any device logged in. All my passwords were stored in this account, I desperately need it, please send me the recovery code again if possible


edited email from public and search/spam bots view as there was no need to post email in public.

Задан Pezhman.ah.9812 11 месяцев назад

Последний ответ от Paul 11 месяцев назад

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Secure connection failed and Firefox did not connect

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect Please avoid sending links with tons of … (читать ещё)

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect

Please avoid sending links with tons of info to read because I don't have time to follow.

Many thanks Jorge

Задан jagliano 1 год назад

Последний ответ от maisie27 1 год назад

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SafeOpt emails

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested … (читать ещё)

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

Задан linda641 1 год назад

Последний ответ от flynparker824 1 год назад

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"Your browser is being managed by your organization"

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage… (читать ещё)

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?

Задан Heckle Spackle & Hyde 1 год назад

Последний ответ от saull28 1 год назад

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Deleted certificate comes back undeleted

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window -… (читать ещё)

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window --> click ok on Certificate manager window.

Restart FF, Settings--> Privacy and Security -->View Certificates-->Your certificates, the deleted cert is on the list again.

The same happens on that under Authorities.

Задан wfchoi_us 1 год назад

Последний ответ от egbertst1 10 месяцев назад

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TB 68.12.0 doesn't cache unsaved password during session

Hello everybody. I'm experiencing a behaviour of Thunderbird different than usual (I use it from the first version). I don't save e-mail passwords and there are no saved … (читать ещё)

Hello everybody.

I'm experiencing a behaviour of Thunderbird different than usual (I use it from the first version). I don't save e-mail passwords and there are no saved password in the password manager. With previous TB versions, I used to type password once for each account's POP/IMAP server (incoming messages) and once for each account's SMTP server (outgoing). With 68.12.0, it seems that password are cached for a limited amount of time and I need to retype them more times during session, but moreover it asks for password only if I click on an IMAP folder: this means that accounts which are setup to look for new messages each 10 minutes, silently fail to look for new messages because password isn't cached and there is no request for password; so I think that I have no new messages while instead there are a lot of them! This happens with different servers from different providers. I've looked in the release notes but find nothing, looked in the community but there are mainly issues with saved passwords. Any advise?

Thank you. Matteo

Задан Onelli 1 год назад

Последний ответ от svlad2009 1 год назад

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Thunderbird keeps asking me to add security exception every time I click "Get Messages"

I've been using Thunderbird for ages without any (real) problems. A few days ago, Thunderbird updated to version 78.5.0. Shortly thereafter the problems started. I can't … (читать ещё)

I've been using Thunderbird for ages without any (real) problems. A few days ago, Thunderbird updated to version 78.5.0. Shortly thereafter the problems started. I can't remember if it started immediately after the update so I'm not sure if the update was the direct cause.

Anyway, every time I try to retrieve my mail (by clicking "Get Messages") a pop-up appears:

(See image attachment)

This pop-up isn't new to me since I'm using my own mail server with a self-signed certificate. So every time I update the certificate, I get this popup. It is new however the pop-up appears while nothing has changed (other than Thunderbird updating).

If I click "Confirm Security Exception", the popup disappears but no mail is retrieved. If I click "Get Messages" again, the pop-up reappears. Oddly enough, If I go to Thunderbird's Certificate Manager, I see the certificate was actually added.

So that's one strange thing. It isn't the strangest thing however. What's even stranger is that the location (email.glasshouse.nl:995) isn't the address of my mail server. If I look under Thunderbird's "Server Settings", I see the correct address. Even if I change the server address to something else (the IP address for instance), the pop-up still displays email.glasshouse.nl as location. I'm not worried this is some kind of hack or virus or malware since I recognize the address - it's the mail server I used well over ten years ago (in Thunderbird).

So what is actually going on here? And more important, how can I solve this so I can get to my email again?

Thanks in advance!

Задан firefox1115 1 год назад

Последний ответ от info4358 1 год назад

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Secure Connection Failed An error occurred during a connection to www.lockmonster.co.uk. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified

If I try and open my websites invoices, i get this message: Secure Connection Failed An error occurred during a connection to www.lockmonster.co.uk. The page you are t… (читать ещё)

If I try and open my websites invoices, i get this message: Secure Connection Failed

An error occurred during a connection to www.lockmonster.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Задан info5226 1 год назад

Последний ответ от ·´¯`·...¸>-)))º> ~dbben 1 год назад

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Firefox suddenly stuck in restricted mode

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on… (читать ещё)

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on FF version 88.0.1 (64 bit).

Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments. YT says I am in restricted mode. It is not due to a setting on my YT/Google account, because I'm not logged in.

Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." And "Restricted Mode has hidden comments for this video."

However, I have no problem viewing them in Chrome. So logically it's a FF problem.

Also, I discovered that other sites are affected. For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome! https://lookup.icann.org/

Switching from Strict to Standard Tracking Protection didn't help. Then I did a FF refresh but that also didn't help.

Suggestions? Be aware I'm not a coder or any kind of super techhie.

Задан csskalet 1 год назад

Последний ответ от ·´¯`·...¸>-)))º> ~dbben 1 год назад

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How do I stay logged on to the Support Forum?

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login… (читать ещё)

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login before I can respond to any questions. I am a regular helper on the Thunderbird Support Forum. So this is driving me potty :) This can occur if I exit Firefox or awake from sleep mode or at random times whilst I'm using Firefox with Thunderbird Support in a Tab and I may be using Bugzilla.

Note: I'm not using two step.

Menu app icon > select email address > Firefox Account When I select it auto uses the 'Synchronise now' It continually shows 'Logout' - I never need to Login.

I noticed my settings had been altered when Firefox updated. I have reset the about:preferences#privacy Selecting 'Use Custom Settings' 'private browsing mode' is NOT selected. 'remember browsing and download history' is selected. 'remember search and form history' is selected 'clear history when firefox closes' is NOT selected.

My history is looking ok.

I would appreciate some pointers to discover why I'm being logged out of this Support Forum. I want to stay logged on to account.

Задан Toad-Hall 8 месяцев назад

Последний ответ от AliceWyman 8 месяцев назад

firefox.cfg VS user.js (help needed..)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I… (читать ещё)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I never used multiple firefox profiles but that changed now, i created a firefox profile for discord purpose only. However my firefox.cfg is active in both the default and the discord profile, again blocking microphone access.

As i said currently i use firefox.cfg and autoconfig.js to customize firefox preferences, but since this makes it impossible for me to use discord i will have to find another way to modify firefox, so the question is how can i use multiple firefox profiles with different preferences? Can this be done with a user.js file? After all what is the difference between using firefox.cfg and user.js?

Задан Firefox_Beginner 5 месяцев назад

Последний ответ от cor-el 5 месяцев назад