Форум поддержки Все продукты

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least 20-30 times) and appears to relate to my password. It suggests 'Retry' or 'Enter new password'. The 'Retry' repeats as before so I check the Saved Passwords and enter the one saved. I get the same message. I am using Version 115 and have been for some time.

Could this be related to a change of Profile? There must be a way to reset the password? I have checked all the settings and no errors appear, all settings confirmed.

I have thought about a Recovery Mode and seem to remember seeing a message that I do have that. I just don't know how to access it.

hi guys, i want to change my default favicons but i cant find this path on my mac.

.bookmark-item {

 list-style-image: url("chrome://global/skin/icons/defaultFavicon.svg");

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Hi there,

About 4 days ago, hotmail suddenly stopped loading on Firefox (though I can still access it on Safari). I've tried clearing my cache and add-ons, etc. I've googled a ton and tried all the things I can find to try, but nothing is working. I am by no means a tech person and so I'm out of ideas and need some help. I know I can use Safari, but I really hate using it and prefer Firefox. Any ideas on what to do? I am using a MacBook Pro - Sonoma 14.4.1

Thank you so much! Jocelyn Pascall

Most of my emails are going to trash, once in a while I may get one in my inbox, not very often. I now just go to trash for my emails, I am not very tech good but have tried and my son also tried, but we couldn't fix it, we probably may it worse. So I am coping by using trash as my inbox. I know this is not a permanent solution and would very much like to know what I did wrong and get it fixed so I won;t screw it up again. Thank you for your time.

ever since i was in Portugal, and a repairman needed my phone to access our contract for a car repair, my web pages constantly show up in Portuguese. no matter what i set my page to, and it SHOWS it is set in English, i still keep getting pages opening up entirely in Portuguese..and have to work my way thru to reset it BACK to English.

what  is going on ?

I had a huge problem with M Outlook. In addition it has locked me out of my Office 365 package and I'm not getting help or support. Luckily I had backup completed before the problem. I changed to Thunderbird (using pop3), which I find very good. The back up is approx 8 GB but with many duplicates which I need to clean up. When I click import it seems to limit the file size to 2 GB. How can I import this backup file into Thunderbird to enable me to access the emails, clean up the many many duplicates and reduce the size? I await help, Thanks in advance

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I find it please?

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm having these problems happening on sites I've used for years. If I use another browser it will work with no problem. In fact after talking with some of the support people at some of the sites that won't work, the suggest trying another browser which works fine. I'm talking like American Express' website which I use a lot. There are other sites other than credit cards that are not working correctly and again, their support agent will tell me to use another browser. I have tried different remedies like clearing cache, history, etc. I only use few addons like AdBlock which helps to cut down on trackers and information gathers. I have set my preferences to clear out my history and cookies. I have used Firefox for so many years without problems and with the same addons without any problems. So what is causing this to happen? I do enjoy using Firefox but if I have to keep changing over to another browser so sites will work, then maybe it's time for me to stop using Firefox.

Hello, It's there any option/setting in mozilla thunderbird for drag and drop emails to local drive folder and save them under another filename that the standard "Subject" name? I don't know if i'm clearly enough, that's why i want to make a briefly description of the operation i want and the way the emails i want to appear in my folder. I drag and drop an email to my folder and this email has the filename represented by the "Subject" of that email. Can i change the way emails are saved ? Or can i drag and drop emails from one sender in separate folder ?

Back in 2015 someone asked about the fact that emails are not marked "as read" once opened but I don't think the answer was ever fully given. They were told: "This option has always been available and I use it. via Menu Bar Tools > Options > Advanced > Reading & Display or via menu icon menu icon > Options > Options > Advanced > Reading & Display select: 'automatically mark messages as read' Select: 'Immediately on display' click on OK When you select/left click an email in the list, it will auto open and display in the Message Pane below the list. If you use double click, it will auto open in a new tab or window depending upon what you selected. In bth instances the message will be immediately marked as read." Here's my problem with that .... I don't use the "Message Pane", I don't like it. I have my incoming messages set at "table view" and they are all just listed down the page by date. I don't want to see what's in the email until I actually open it....but, once I open it and read it when I close out of it the email still stays BOLD in the list....this didn't used to happen, once I read the email the BOLD went away. When I use the "automatically mark message as read immediately on display" then new emails are not in BOLD so I can't tell if they've been read or not. Bottom line, is there a way to have messages marked "read" AFTER they are opened WITHOUT using the message pane??

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file.

I have followed the steps to enable the debug menu on Firefox Nightly, and I have also successfully downloaded the custom add-on in XPI format to my mobile device. However, upon navigating to the Add-ons settings, I am unable to locate the option to install the add-on from a file.

I have reviewed the official documentation and community forums for guidance, but I have not found a solution specific to my situation.

Could you kindly provide detailed instructions on how to install a custom add-on from a file on Firefox Nightly for Android? If there have been any recent changes or updates in this regard, I would greatly appreciate any information or resources you could share. Thank you for your time and assistance. I value the work Mozilla does to enhance the Firefox experience and am eager to resolve this matter.

Best regards, Saad

I can't open my Excel attachments in ThunderBird.

Is there a setting I need to open. The one I use by default only gives me word, wordpad options. or choose my own, which is still word and wordpad.

Thanks for any help.

   -=Mark=-

I'm using ThunderBird 115.7.0 and Windows 10.