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‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must know ... So don't ask me just fix it!!!!!!

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript enabled. I'm using Firefox as my default browser. How do I enable JavaScript so that Google will let me add my new email account?

Thanks for your help! Seems many have this problem and no answered in the support data base.

Bill

Hi,

I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0.

Within Tabs menu there is Share all tabs option. When clicked, the Save as PDF, Print, and typical android sharing options are presented.

Click on Save as PDF does nothing. Sharing to other apps works partially (text list is shared, but some parts of it are not kinks but a concatenated text of tabs titles combined together, not clickable, not https:// part).

The phone has lots of tabs, many of which are deactivated.

I want to backup them and review on bigger screen, but can't do that :)

Sharing to other devices connected via Mozilla account shares only subset of tabs, not sure about the logic, the most recent ones for sure + some deactivated but not all of them.

I just did a Google image search on my pixel 8 and saw that all the image results were forced to "fit width" so I can only really see 1 result at a time. I have the "Google Search Fixer" installed and dialsabling it returns the image search view to gallery. But when I enable to addon it goes back to that "ft to wish" view.

I've looked through the options and tried searching for similar problems/solutions and found nothing. How do I return my Google image search view to gallery? It's really obnoxious and frustration to only be able to see 1 image at a time when searching.

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind.

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't find them, how do i turn off hardware acceleration? please and thank you!!

Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox handles Youtube player. As I touch to maximize the screen it is a painful process : the image rotates to a smaller rectangle and after some seconds finally fills up the screen. Once in full screen video player control no longer works. The same did not occur with Chrome , in full screen I used to have control. I noticed previously on my desktop running Windows 10 that Fireworks it is much slower to go full screen on Youtube and to exit full screen. I think Firefox handles with more difficulty the Youtube player than Chrome , or perhaps I am missing something. Unfortunately I think I will have to return to Chrome on Android.

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix.

Swiping up on video doesn't enter full screen mode.

These are known issues for over 4 years. Questions

1.) Why haven't devs fixes these issue. 2.) Why do devs rely on non-employees to mitigate issues. Instead of fixing issues themselves directly. 3.) No other browsing site has these issues, only FIREFOX. The issues are clearly from poor app design and bad coding, so why do devs not fix it eventhough 1000s of people have these issues? 4.) Despite all the negative reviews, devs turn a blind eye and don't fix any issues.

Hello. I have firefox for Ipad. IOS 17.2. The issue I am having is that I would like to save a website shortcut to my home screen like I normally do with Safari. When using Firefox, once I'm on the site I want to "Add to Home Screen," I go to the share menu and this option doesn't appear. Other options such as print..etc do, but not ADD TO HOME SCREEN.

Any help in resolving this issue would be greatly appreciated.

Thanks.

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's already a bug report about it but the FF team's response is that they aren't going to do anything. They claim it's an issue with the kernel but no other apps / browsers on the Pixel have this problem.

This is beyond pathetic. Maybe this not-my-problem mentality is why Firefox has reduced to less than 1% penetration.

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll up and down. Say you are in the middle of a news article and you want to move up or down. It will just hang for a bit, rather than smoothly go up and down like normal. If I turn pull to refresh off, scrolling is normal. What I think might be happening is the pull to refresh feature is no longer recognizing to only work when at the top of a page. The only time you would want to pull down to refresh is at the top of the article. Otherwise, it shouldn't even be active. Don't really know what the real problem is though. It is a real bummer. I really like that feature. Having to go back to the old way of refreshing a page is super annoying. I hope you can figure it out. This issue has been going on for several releases/months. I didn't know how to report it. Perhaps the last three releases have had the issue.

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file.

I have followed the steps to enable the debug menu on Firefox Nightly, and I have also successfully downloaded the custom add-on in XPI format to my mobile device. However, upon navigating to the Add-ons settings, I am unable to locate the option to install the add-on from a file.

I have reviewed the official documentation and community forums for guidance, but I have not found a solution specific to my situation.

Could you kindly provide detailed instructions on how to install a custom add-on from a file on Firefox Nightly for Android? If there have been any recent changes or updates in this regard, I would greatly appreciate any information or resources you could share. Thank you for your time and assistance. I value the work Mozilla does to enhance the Firefox experience and am eager to resolve this matter.

Best regards, Saad