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In my list of Inbox Unified Folders (13 of them), one folder in particular (the second one) is sometimes there, then at some point later is gone. It's still in the 'All Folders' list, but not in the Unified folders list. If I kill TB and restart, then it's back. I have no idea what ops might cause it to vanish. Any idea what's causing it to vanish or what I can look at?

Hello everyone. Since installing Linux Mint in May 2023 I have been having this issue with Firefox.

Description of issue: When I switch between (or drag) tabs in a Firefox window, the whole window becomes unresponsive, with the last tab I was switching from still in front. Often the contents of the window start to flash (disappear and reappear, leaving a black backgground) every 2 seconds. I can drag the window around, scroll, minimize it, but it is impossible to give any input in any tab. The only action somewhat possible to do inside the window is bring other tabs in front, it is still quite hard for the input to register, and if it does, it takes 10+ seconds. The issue goes away if I close the specific Firefox window, or if I manage to select and drag one tab out of the frozen window into its own new window. Then everything works as intended, like nothing ever happened.

I can reliably cause the freeze-up in a short time by holding CTRL+TAB and drag one tab to change the order while firefox cycles through the tabs in the open window.

While the window is frozen, the rest of the desktop is responsive as normal, even other Firefox windows. If I try to interact with the frozen window I can rarely see spikes of CPU usage. RAM stays at normal usage levels, far from being full.

What I have tried so far that has had no effect on the appearance of the issue:

1) Disabling all extensions i have

2) Run in troubleshooting mode

2) "Create a new places database" as suggested [https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_fi...]

3) Disabled hardware acceleration

4) Creaing a new firefox user profile

5) Use "Refresh Firefox" from the troubleshooting page

6) Use the Flatpak version of firefox

7) Reinstall firefox

Here is my system information

here

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I just updated TB from v52.9.1 to v60.3.0. I can open TB & about 30-60 seconds later is crashes. Even when I'm not doing anything with it. Just open it & let it sit there. I have multiple crash report IDs, here are the most recant 2: bp-c5d8aeef-56c9-4530-afe6-a6dc70181107 bp-460ba08c-2084-4bbf-93ad-0167f0181107

I've tried starting TB is safe mode with all add-in disable & it still crashes. By crash, I mean closes instantly & opens the crash reporter dialog. Any help would be greatly appreciated as this is stating to happen to multiple people in our office as TB auto-updates.

At every attempt of sending mail via one of my microsoft acounts I receive the following error message

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) smtp-mail.outlook.com is unknown. The server may be incorrectly configured. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I can verify that smtp setting are those outlook suggests. I tried to change the port from 587 to 465 and 25 with no success.

System information OS: Debian jessie kernel version: #1 SMP Debian 3.16.43-2+deb8u5 (2017-09-19) Thunderbird version : 52.3.0 (64-bit)

I receive the same error via windows 8.1 I think with the same version of thunderbird (I will confirm it and repost). So maybe is outlook's or thunderbird's problem unrelated to OS

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

Dear team…

Please, please, pleeeeeease… Make the control elements for the expanding and collapsing the folders (see the attached picture) BIGGER. Much bigger! The small size of the elements is really, really, really pain in the *** (you know where).

Daily, it costs me painful loss of small amounts of time, which is (however) cumulating… Continuously it is hard to target them and after I miss them, I will lose my selection which is very frustrating. It is hard especially when I am connected through the Remote Desktop. I cannot explain it, but it is my daily experience, for months (if not years). Thank you! It would be very, very, very satisfying if someone would listen to me (in connection to this issue)… Thank you, again…

Roman

Thunderbird has suddenly decided no matter what I do it is not responding. I cannot access my emails or do anything else. I became so desperate I decided to use Eudora BETA instead but that is just as bad. I have removed both programs from my computer but when I download and install Thunderbird it opens with all my old information but still I just get the message Not Responding (there must be something somewhere that has not totally removed the program I would think for this to keep occuring??). How do I fix this problem as it has become beyond frustrating.

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Recently changed broadband provider over to Kinex from Orange. Now we find that we are unable to send any e-mails whatsoever. We can still recieve e-mails. I have spoken to Kinex and changed our Outgoing Server so that according to them there should no longer be an issue but despite that we are still getting this error message when we try to send e-mails.

'Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.dslconnect.co.uk timed out. Try again.'

This is a business e-mail and we really do need normal e-mail functionality back as soon as possible. Thank you in advance.

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

About 24 hours ago Thunderbird suddenly stopped downloading my emails. I rebooted a few times and still nothing. I went to email web version and my emails were coming in fine there. I read a bunch of articles here and went ahead and deleted my email account within Thunderbird with the intention to add it back in. Then I had password issues and had to call the email provider to reset my password. Now my password is fine, but when I go to add back in my account Thunderbird says it cannot verify the password. I went through several tests with the email provider's support and since I could log in everywhere I needed to with my password, and the only place it will not work is on Thunderbird itself, she concluded that I need to get support from Thunderbird as that is where the problem lies.

Of course there is no support for Thunderbird....and I am so frustrated at this point! I have been using Thunderbird forever! at least ten years or more...and this has never happened before. I really, really really don't want to switch my email client but I cannot seem to get this one to work all of a sudden anymore and if I cannot get it to work I need to find something that does. Can anyone help please?

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

My eyesight means the (stock) small font size of Thunderbird renders it unusable without using the excellent Font and Theme Size Changer (FTSC) .

Following the auto update to TB v 60.2.1, FTSC is disabled by Thunderbird giving me the message "...This add on is disabled as it's not compatible with TB 60.2.1..."

Is there any way I can roll back to the previous version of TB and then stop TB from updating.

Here in Jan 2024 suddenly TB will no longer connect to any hotmail or outlook..it says I have to enter a new password but I have not changed my password and can get onto them if I go directly to that site. Any suggestions?