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"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (читать ещё)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Задан bigdata 1 месяц назад

Последний ответ от Einar Páll 2 недели назад

prevent firefox to sync themes

So based to https://support.mozilla.org/en-US/questions/1242818 the option mentionned in about:config doesn't exist anymore. in palce of that it has been replaced I guess… (читать ещё)

So based to https://support.mozilla.org/en-US/questions/1242818 the option mentionned in about:config doesn't exist anymore.

in palce of that it has been replaced I guess by services.sync.prefs.sync.extensions.activeThemeID Well this option doesn't do shit. I still got my theme sync even with restarting the browser. It's very disappointing.

Задан vigilian 3 недели назад

Последний ответ от kennu 1 неделю назад

Roboform password keeper cannot fill in user or pw on Mozilla login page

This is for login to Mozilla and Firefox Sync. Roboform password keeper cannot fill in user or pw on Mozilla login page Please see below, this discussion with Roboform te… (читать ещё)

This is for login to Mozilla and Firefox Sync.

Roboform password keeper cannot fill in user or pw on Mozilla login page

Please see below, this discussion with Roboform tech that RF cannot fill in username or pw on Mozilla login page. Is it really Mozilla’s intention to make it impossible for a password keeper program to store and login to Mozilla on the Firefox browser, but to force people to use some other browser to do such a login that customers may have to do several times a day?

“Thank you for your message. We have reviewed and responded to your message "RF sees no forms to fill on Mozilla Firefox login page" (#1059819).

========================================================

Natalia replied (2021/06/13 04:49 pm EDT): Hello.

Firefox prohibits access to this URL to extensions, so RoboForm cannot save a Login for this address when you visit it in Firefox.

If you try to use this URL in any other browser, you will be able to save a Login and then use it to log in your Firefox account.

========================================================

You wrote (2021/06/13 11:33 am EDT): RF sees no forms to fill on Mozzilla login page. I've tried reinstalling Moz and RF, no help. RF still works on other pages as always. There are some file(s) attached - Log in RFSS to see them.

========================================================

-- Best Regards, RoboForm Support”

Mozilla Support, I look forward to your reply. As it is now, I can only login to Mozilla using my long, strong pw, by copying it from secure storage location and pasting in...very slow and tedious. Thanks for your consideration.

Best regards, Tim Warlick

Задан timothywarlick 6 дней назад

Последний ответ от JohnG 6 дней назад

Can't sync

I can't set up sync. I have Firefox for Mac 89.0 on a MacBook and Firefox for Android 89.1.1 on a Samsung Galaxy. I have signed into my Firefox account on both. When I at… (читать ещё)

I can't set up sync. I have Firefox for Mac 89.0 on a MacBook and Firefox for Android 89.1.1 on a Samsung Galaxy. I have signed into my Firefox account on both. When I attempt to link the two to sync, I am given a QR Code on the Mac screen. I snap a picture of the QR Code using the Scan button on Firefox for Android, but I always get an error message on my phone stating "Did you use the system camera? You must pair from within a Firefox app". By using the scan button near the Firefox for Android address bar, I thought I was within the Firefox app. I don't understand what I'm supposed to do differently.

Задан StLouis 6 дней назад

Последний ответ от Seburo 2 дня назад

What is "syncronisation"?

My mail to an American e-mailaddress is blocked and i have got the advice to put in the address in the addressfield by hand and/or check my syncronisation and i have no c… (читать ещё)

My mail to an American e-mailaddress is blocked and i have got the advice to put in the address in the addressfield by hand and/or check my syncronisation and i have no clue of what that is. Please explain in A VERY EASY WAY TO UNDERSTAND AS I*M A NOVICE AT COMPUTING.

Задан njm 6 дней назад

Последний ответ от FredMcD 6 дней назад

better than saying "Something is wrong" or "Firefox is broken"

Ask your question Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is… (читать ещё)

Ask your question

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

   Subject:
   Which topic best describes your question?

How can we help? "Something is wrong" is comucation my comp

Задан lisek1942 5 дней назад

Последний ответ от cor-el 5 дней назад

sync toggle

Can we have a feature to toggle sync off/on ? Currently it always on and might account for lot of battery usage background. Firefox is almost always running in the backgr… (читать ещё)

Can we have a feature to toggle sync off/on ? Currently it always on and might account for lot of battery usage background. Firefox is almost always running in the background so that's the main issue.

Задан lmalony178 4 дня назад

Последний ответ от Seburo 1 день назад

Restoring the original home page after updating my firefox account.

Hello, I have just updated and re-installed my firefox account. Now I would like to restore my original home page. I understand that I must first go to the control panel … (читать ещё)

Hello, I have just updated and re-installed my firefox account. Now I would like to restore my original home page. I understand that I must first go to the control panel on my phone in order to do this. Where do I find the control panel? It does not seem to be anywhere in settings--or ? Thank you for your assistance.

Задан lindakhubler2019 4 дня назад

Последний ответ от Seburo 4 дня назад

Transfer tab to an other divice

Hello I want to send my open tabs from my old PC to my new PC. But when i do it whith Sync, only a part of them are open on the new divice. I have a lot of tabs, over 400… (читать ещё)

Hello I want to send my open tabs from my old PC to my new PC. But when i do it whith Sync, only a part of them are open on the new divice. I have a lot of tabs, over 400, and only a hundred open. If I select the following tabs for the transfer, nothing is happening. Need help please.

Ps : sorry for my english, it's not my language

Задан deman1 4 дня назад

Последний ответ от cor-el 4 дня назад

My account was hacked I want it locked

My pc got hacked through the my Firefox api keys, took all my crypto my emails, what can I do if I’m locked out of everything. There is no way to lock your account from o… (читать ещё)

My pc got hacked through the my Firefox api keys, took all my crypto my emails, what can I do if I’m locked out of everything. There is no way to lock your account from outside. When they have access to everything you can’t do anything. Now this scammer, he literally runs a scam site has all my info. Google doesn’t have a number to call. Yahoo lady was an idiot, I said I’ve been hacked I want my account locked down they can’t do that. He changed the carts on my pc and deleted the recovery drive. Had access to my phone and did the same to that. Stole most or all of my crypto and there’s no recourse to these people the government is spending trillions of dollars, they can’t setup a number to call. This guy has stole millions from his scam site. Ruined my life and no one does anything. I’m literally on leave from work because I’m a manic depression with suicidal tendencies. I just want a person to talk to who can help. Google, one of the biggest companies in the world has no call center. How ridiculous is that. All my money I had. All my private information stolen. My I’d, my ssn, all my passwords. They need a simple button that says if you’ve been hacked click here. Even if you haven’t and someone is just doing it, it’s better than all the negatives that these people can cause. These losers hide behind the internet ruining lives and these huge companies make it so hard to do anything because they don’t care. They don’t care, we’re just the little people. Its insane that google doesn’t have a number to call for hacks. All companies should because it’s so common and these people are making more money I’ll make in my entire life by sitting behind there desk ruining people’s lives. I’m so beyond every feelings in the world. If this guy was in front of me I would destroy him physically. Firefox lock my damn account . Lock it, follow everything they do, get their Ip if possible, infect them, STOP THESE PEOPLE FROM RUIN LIVES PLEASE


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Задан debhutch25 3 дня назад

Последний ответ от Chris Ilias 3 дня назад

Head in my homepage is totaly wrong

bold text My Homepage is totaly wrong! I can see it in both Crome and Edge without problem but then bad securety. I prefere firefox Help PLEASE Background color gone in h… (читать ещё)

bold text My Homepage is totaly wrong! I can see it in both Crome and Edge without problem but then bad securety. I prefere firefox Help PLEASE

Background color gone in head, picturs and links in wrong place. Text is like an old typwriter.

Saga-Lena Nilsson

Задан saga-lena.nilsson 3 дня назад

Последний ответ от jscher2000 3 дня назад

  • Архивировано

How do I retrieve my secret phrase?

I set up firefox sync on my wife's computer when I built it a few months ago to transfer stuff from her old computer easily. Her hard drive crashed recently and I though… (читать ещё)

I set up firefox sync on my wife's computer when I built it a few months ago to transfer stuff from her old computer easily. Her hard drive crashed recently and I thought I would be able to sync back to this computer but apparently that's not the case. I forgot the password but luckily remembered the username, so I reset my password through the link in the email that was sent to me. I can't remember my secret phrase at all, and don't want to lose everything on the server. Obviously I'm the right person since I reset the password through the email I registered with. How can I retrieve / reset my secret phrase without losing all the data on the server?

Задан ellipsis 10 лет назад

Последний ответ от PuigComputer 10 лет назад

  • Архивировано

I can't see anything to confirm that I'm not a robot! The box is empty.

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What setti… (читать ещё)

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What settings may be wrong?

Задан Elmerot 10 лет назад

Последний ответ от John99 10 лет назад

  • Архивировано

Bookmarks Sync but Passwords do not. How can Passwords be enabled ?

Desktop and Laptop have Xmarks but only the Bookmark is being synchronised. When I click to authorise synchronisation request the box that is momentarily on the screen sh… (читать ещё)

Desktop and Laptop have Xmarks but only the Bookmark is being synchronised. When I click to authorise synchronisation request the box that is momentarily on the screen shows passwords not enabled ! I do not know why and cannot find a way of remedying.

Задан johnbessey 10 лет назад

Последний ответ от TonyE 10 лет назад