Форум поддержки Все продукты

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Please help!

I'm trying to sync my bookmarks from my old (samsung S9+, firefox version 126.0.1) to my laptop & new phone (samsung S21+). On the old phone all the articles (specifically https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android#mobile::m126) say hit the 3 dots from the firefox search screen, tap "Sync and save your data". Well, I don't see that option.

On the laptop I see the 2D bar code, just can't scan it on the phone.

Any clues?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what they are but what happens when I add more shortcuts? How can I see the whole shortcut and label, please? I'm using Android version 14.

My favourite weather app is not working on my phone, but they also have a website, so I decided to use the 'install' option from the menu to install a direct link to the website.

When I use this website in Firefox, the first question I get is my location. When I open the website again this is not asked again.

But when I use the installed link on the homescreen it ask's my location every time, like this is not saved or something like that, a bit the same as 'ingognito mode'.

Is there a possibility that when I used the installed link on my homescreen that it save's my location (history) so that it not asked every time I open it ?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

I just downloaded dozens of photos — long press, then “add to photos” — and they are nowhere to be found. I discovered too late that I hadn’t turned on permissions for Firefox to access photos. But not once did I get a warning about that. Are those photos actually saved somewhere, or Is there any way to recover them? Either way, why did I not get a warning that Firefox couldn’t access my photos?

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to install on my iPad?

Question: is there a way to clear all website data except for certain ones? Like a white list.

I have an iPhone 13 Pro with ios 17.1.1. I have Moziilla Firefox for iOS 126.1.

I would like to clear all private data except for Cache and Cookies on certain websites that I frequently visit, so that I don’t have to log in each time and my data from that site won’t be lost.

Currently I have to go into Settings-Data Management-Website Data-and select each site separately to delete unwanted data. It will only allow me to delete 10 sites at a time. When I click on “show more” it reveals the whole list. However, when I click on one, the list disappears.

Is there any way to save data for certain sites and delete the rest?