Firefox stopped downloading Word and PDF documents from email and download history wiped clean.
Never had this issue before. Cannot download, view or save the docs. Perfomed reset as recommended and still cannot down documents.
Выбранное решение
Are they Yahoo! mail attachments?
Many users have discovered all kind of problems and glitches with Yahoo! mail in Firefox when using an old bookmark saved before Yahoo!'s recent server changes.
I suggest clearing your Yahoo cookies and entering through the main page to get a better address for your current mail server.
To remove your Yahoo cookies -- save any pending work first -- call up the Cookies dialog while viewing any page on yahoo.com (or your Yahoo site). You can use either:
- right-click the page > View Page Info > Security > "View Cookies"
- Tools menu > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then go to one of these Yahoo addresses and click on login or mail from there:
- Yahoo home page: https://www.yahoo.com/
- My Yahoo page: https://my.yahoo.com/
- General mail redirect: https://mail.yahoo.com/
- AT&T users: http://att.yahoo.com/
- Other country sites (not on .com): the main Yahoo page for your country
Does that help?
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Выбранное решение
Are they Yahoo! mail attachments?
Many users have discovered all kind of problems and glitches with Yahoo! mail in Firefox when using an old bookmark saved before Yahoo!'s recent server changes.
I suggest clearing your Yahoo cookies and entering through the main page to get a better address for your current mail server.
To remove your Yahoo cookies -- save any pending work first -- call up the Cookies dialog while viewing any page on yahoo.com (or your Yahoo site). You can use either:
- right-click the page > View Page Info > Security > "View Cookies"
- Tools menu > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then go to one of these Yahoo addresses and click on login or mail from there:
- Yahoo home page: https://www.yahoo.com/
- My Yahoo page: https://my.yahoo.com/
- General mail redirect: https://mail.yahoo.com/
- AT&T users: http://att.yahoo.com/
- Other country sites (not on .com): the main Yahoo page for your country
Does that help?
jscher2000:
Yes, it is Yahoo mail. I followed your directions and solved the problem. Thank you for your help.
RC Shackelford