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when I go to print it downloads and when I go to open it I can't get the document

  • 5 ответов
  • 34 имеют эту проблему
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  • Последний ответ от Hasan

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I cannot print certain documents. When I hit print it first makes me save it to my computer then it goes to a download screen where it lists all the documents. When I click on the document I want to print and right click open it won't pull up the document.

I cannot print certain documents. When I hit print it first makes me save it to my computer then it goes to a download screen where it lists all the documents. When I click on the document I want to print and right click open it won't pull up the document.

Все ответы (5)

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Is your Printer selected?

Is Print to File selected?

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yes I have tried print to file and print to save. Neither work

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You don't want Print to File selected.

Is your hardware (physical) printer selected, or a virtual printer like XPS or the Windows Picture and Fax Viewer selected?

If you want it printed to paper you need to have a "real" printer selected.

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yes my printer is selected and it prints from all programs and a few foxfire web pages

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Printing a web page

Problems printing web pages

Check and tell if its working.