See this - https://support.mozilla.org/en-US/kb/Replace%20your%20Sync%20information

Did you enter the email and correct password for that Sync account?

The "I have lost my other device" link to reset the sync key only works if you have entered the correct user name and password for an existing sync account.

Okay I got the recovery key. now how can i get my bookmarks from my android device to my desktop?

Thanks for the help

Which device currently has a working Sync and is connected to the Sync server?

Is that the desktop computer or the Android?

• https://support.mozilla.org/kb/add-a-device-to-firefox-sync

• https://support.mozilla.org/kb/how-do-i-manage-my-firefox-sync-account
• https://support.mozilla.org/kb/firefox-sync-troubleshooting-and-tips

I setup synch successfully on both my android and my desktop....for whatever reason when i perform a synch none of my android bookmarks are showing up on my desktop

Hi sparker, they will be in the Mobile Bookmark folder.