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I don't think Firefox is the problem...I think it's Pogo.com. I have loaded and reloaded Firefox but still get Unable to Connect error, yet the internet is on

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  • Последний ответ от kobe

jsantellan
jsantellan
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I get kicked out of a game yet the internet is still active; I have reloaded Java, Firefox, Adobe is up to date but still get the same message.

I get kicked out of a game yet the internet is still active; I have reloaded Java, Firefox, Adobe is up to date but still get the same message.

Все ответы (1)

kobe
kobe
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
YOU WILL NOT LOSE...

  • Bookmarks
  • Browsing history
  • Passwords
  • Cookies
  • Web form auto-fill information

Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.