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why do I get a black screen at times?

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  • 10 имеют эту проблему
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  • Последний ответ от helmuth15

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I'm using the beta on a Motorola photon 4g and I'm getting a back screen at times.. the browser works 50% of the time

I'm using the beta on a Motorola photon 4g and I'm getting a back screen at times.. the browser works 50% of the time

Все ответы (2)

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Hi,

Thanks very much for letting us know and for trying out the beta. I'm sorry you are having this problem, we have one other report of this on a Motorola photon, so if you could provide a few more details, it would help us to get this bug fixed. https://bugzilla.mozilla.org/show_bug.cgi?id=754253

Are you able to 'make' this happen by going to particular website, or by playing a video? Does the app crash or have any other problems before the pages go black? Is it related to rotating the device? If we can narrow down the cause with a few more details, it will help the engineering team to address it.

Thanks in advance! Michelle

Изменено mluna

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to recreate the problem I would have to just go into another app or text or anything else else and come back to mozilla to browse and it would be black. I can still use the URL bar to type in websites but it all black in the browser screen. The app works great when it does work.