Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

why do I get this message when trying to upgrade to Firefox 3.6, "the operation cannot be completed because you do not have sufficient privileges for some of the items"?

  • 1 ответ
  • 7 имеют эту проблему
  • 3 просмотра
  • Последний ответ от cor-el

more options

I have Mac OS 10.4.11 and now running Firefox 3.0.15. Tried to upgrade to 3.6 . Downloaded the upgrade, tried to move it into my App folder and got the message above. I am the only user on my computer and have full privileges.

I have Mac OS 10.4.11 and now running Firefox 3.0.15. Tried to upgrade to 3.6 . Downloaded the upgrade, tried to move it into my App folder and got the message above. I am the only user on my computer and have full privileges.

Все ответы (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.