Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Suddenly cant delete emails in outlook.live.com

  • 22 ответа
  • 10 имеют эту проблему
  • 75 просмотров
  • Последний ответ от jgjacobs

more options

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again. I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail. I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge. This HAS to be a bug in a recent update in Firefox

Выбранное решение

Well, I'm happy to report this issue seems to be resolved. I didn't do anything. It's even possible I haven't restarted this PC in the last two weeks since my last comment. I often have many, many windows open over days on-end doing my job. I like to sit down at the PC and pick up where I left off and not have to locate and re-open a couple dozen programs and windows, so I sleep the PC at night during larger jobs and restart when I have cleaned up the desktop at the end of a project. I DID restart when this issue began, as this has always been the first tech "go-to" with troubleshooting.

My guess is there has been a Firefox update since and I just didn't pick up on it. It always happens when I'm busy and just want the flipping browser to open for me, so it ticks me off, I click away and get back to what I was busy with. There is always a page loading delay the first time opening Firefox after an update. Always at exactly the wrong time for me!

So, my advice for anyone who experiences this problem is to just let it ride. Two weeks after I reported this problem, suddenly Outlook Live with Firefox was working normally, allowing me to mark as read and delete emails once again. In the meantime I could easily go to Edge or Chrome to delete and mark as read.

The problem resolved itself.

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Well, color me wrong on the quick fix. I have a lot of add-ons I would have had to reinstall though.

So turns out it WAS a Firefox issue.

Thank you Zeroknight

Полезно?

more options

If this is a Firefox issue why has it not been fixed? Reading all the discussions it has been happening for a long time.

Полезно?

  1. 1
  2. 2
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.